CRAIG A. MOORE, CCNP
***** ***** **** ***** 713-***-****
Houston, Texas 77095 **********@*****.***
Employment Objective
I am seeking a position as an IT Network Engineer, to effectively implement the installation, configuration and maintenance of IT networks where my dedication, meeting goals, creativity and the ability to follow through can be utilize for the growth and profit of the company.
Core Qualifications
Highly qualified and extensively trained senior level IP Network professional with over 20 years of network engineering and project lead experience. Comprehensive skills in design, implementation, and management of LAN/WAN systems. Solutions-oriented Senior Engineer with notable success directing a broad range of IT initiatives while participating in planning configuration and installation of a Cisco systems solutions in direct support of targeted objectives.
Strong experience with Cisco Router and Switch configuration as well as maintenance and installation. Strong problem solving, analysis, design, communication, documentation, implementation, customer service skills.
Strong experience in multiple network protocols and practical application in an enterprise networking environment.
In-depth knowledge of routing, switching for LAN/WAN/WLAN and VOIP services. Broad knowledge of networking protocols, TCP/IP, Subnets, VLANs.
Firm understanding of Router protocols (BGP, EIGRP, MPLS and OSPF). Troubleshoot and Resolve problems related to Network devices, DNS, DHCP, and WINS protocols.
Install, configure, upgrade and maintain network equipment. Plan and support for network LAN and Hardware infrastructure.
Strong analytical abilities and professional office experience. Problem solving skills needed to troubleshoot and repair network issues.
Experienced in setting up a secure network to maintain confidentiality security precautions. Maintain corporate infrastructure, network connectivity, Internet access, email, etc.
Professional Experience
MISource
Network Engineer – Working as a contractor for Dimension Data July 2016 - Present
Schlumberger 1977 – 2015
Senior Network Engineer Team Lead Houston, Texas
Professional Responsibilities
A member of the Enterprise Network team, frequently called upon to diagnose and resolve difficult network problems on the LAN, WAN and WLAN. Perform level 3 support for the network issues not be resolved by Help Desk or level 2 support. Providing daily operational support and system administration for core network infrastructure. Assisting with project scope development.
Supporting windows desktop technologies. Involved in developing Networking standards, procedures and documentation. Adhering to best practices across the organization for all hardware, Fiber, Cabling and management solutions. Troubleshooting IP network problems. Manage and Maintain network upgrades and compliance on all network hardware. Provide leadership and technical support to all business units.
Responsible for the design, configuration and installation of the IT Network infrastructure for more than 200 offices across North America. Core responsibilities included the configuration, installation, support and management of network technologies operating in 24/7 business environments. Work with onsite technicians and end-users to resolve networking questions and issues. Clearly communicate plans, recommendations and alternatives. Excellent technical and non-technical communication and interpersonal skills.
Experience in designing IP network scopes, deploying, and supporting enterprise scale business applications. Experience at managing cross-functional teams for fast-paced projects and also complex projects.
Outstanding leadership abilities; coordinate and direct all phases of project-based efforts while managing, motivating, and leading project team initiatives..
Manage and support vendor relationships for IT Network and infrastructure solutions.
Notable Accomplishments
Campus Core network design and migration from 1 Gigabit to a multiple 10 Gig backbone network with dual redundancy between 20 campus buildings.
Configuration and installation for more than 100 remote site locations; new Cisco router, switches and wireless hardware, Fiber and cabling infrastructure. Server migration from onsite computer room to CyrusOne datacenter.
Technical Proficiency
Hardware: Routers: Cisco
Switches: Cisco, Dell, HP, 3Com, Extreme
Software: Network Protocols, Routing, switching and Voice
Platforms: Cisco, MS Windows
Tools: MS Office, Visio, HP Open View, Cisco Works
VENDORS: Cisco, Dell, HP, AT&T, Verizon, TWTC, CommScope, Datavox, Lumenate, Electralink
Training and Professional Certification
ITIL Certified
Cisco Certified Network Professional (CCNP)
Cisco Certified Network Associate (CCNA)
Offshore Water Survival Training
Security and Anti-Terrorism Training
First Aid/CPR