Active Directory Microsoft Office

Charles R. Ricketson

**** ********* *****, ********, **. 863-***-**** 863-***-****

******@*******.***

OBJECTIVE

** ***** ** * ******** professional including 10 years as a network / security professional. Energetic experienced worker with strong initiative and problem solving skills. In addition to a versatile set of abilities and willingness to learn, and a positive team attitude.

COMPUTER SKILLS

LAN/WAN, Cisco router/switch/firewall, Windows Server Operating systems / core / 2003, 2008, 2012, 2012R2 server Domain, DNS, DHCP, Active Directory, File, Print, Radius / MS Exchange, Microsoft Office. Hyper V, VMware, RDS, DFS, Remote Gateway server, RDS.

EXPERIENCE

Network Analyst, Polk County BoCC

January 2012 Present

330 West Church Street, Bartow, Florida 33830

Work with Production Active Directory, Domain, File, Radius, and DHCP, Exchange servers in a Core environment and virtual application servers.

Active Directory experience building environments, performing server administration, user account maintenance, share permissions, NTFS file/Folder level permissions

Administered enterprise backup system – HP Data Protector

Installed, Maintained and supported over 200 servers, including virtual configurations with VMWare ESXi and Windows Server 2012 Hypervisors with over 200 different applications.

Setup, maintain patch update software (Solarwinds patch management) and perform system testing and deployment of functional or security patches.

Implemented and Responsible for programing, maintaining and securing over 200 layer 2 and layer 3, cisco Poe switches in a HSRP and BGP environment. ACL con-figuration, HSRP failover, port forwarding, port address, security, translation, and troubleshooting, In a static routed network

Planned and installed new switches, routers and Aps in the ACS server / Radius servers with two setup authentication practices. Schedule weekly and monthly reports for management review from the ACS server.

Configure and maintain routers / core 6509, 6513, 4507, 2600 series. Schedule and maintain tftp server for automated configuration backups for a cisco hardware. Work with EIGRP, OSPF, BGP, RIP protocols.

Configure and manage ASA firewalls for user / locations connectivity via multiple government constitutions throughout county. Content management and active directory integration management for firewall and VPN security.

Implement and configure Microsoft DFS

Implement, Install and configure Barracuda Web filter

Implement, Install and configure email spam Web filter

Assist in managing over 60 ASA VPN connection throughout emergency services department.

Maintain Solarwinds network management software. Detect, diagnose and resolve network performance issues and outages.

Performed Network Vulnerability Assessments once a month using Nessus penetration software.

Designed and installed cisco / meraki wireless network with multiple private and public ssids.

Use PowerShell to maintain exchanger server 2013 cluster environment. also to remotely login to servers for routing maintenance.

Hardware Technician, Polk County BoCC

January 2011- January 2012

330 West Church Street, Bartow, Florida 33830

Responsible for planning, repair, and maintenance project of personal computer hardware including stand alone systems and those on local area networks and wide area networks for approximately 1700 computers, laptops and tablets.

Plan and implement upgrade project from xp to windows 7 environments for over 1700 employees, including baseline applications, Microsoft office, Outlook, department applications, virus protection and patch update schedule.

Managed county image project and implementation for county needs.

Custom write scripts for post and pre installation installs using Kbox appliance.

Designed and installed over 50 software applications based on departmental needs. Configured on a user basis. Configure user security access. Setup VPN connections. Maintain citrix connections where needed.

Work with end users, configuring profile specific software applications.

Troubleshoot and recommend corrective actions plans for specific departments, organizing technician areas of responsibilities.

Maintain all computer hardware including local and network printers.

Participate in team environment, making recommendations and working with others to accomplish department goals.

Systems Manager, Johnsons Excavating and Services Inc.,

April 2005 – January 2011

1706 East Trapnell Road, Plant City, Fl. 33566

Manages 15 employees, coordinating weekly work schedule.

Designed and implemented VPN solutions at remote sites using Cisco Pix 515, 501, 506 firewalls, utilizing domain logging, WINS, DHCP, DNS, and Integrated Active Directory

Responsible for the safe completion of IT projects within budget, on schedule, to the company's quality standards, and to the customer's satisfaction.

Troubleshooting and resolving operational issues of LAN/WAN Internet/intranet remote access; enabling system backup and recovery while maintaining system security.

Managing the installation, configuration, and networking of system devices, operating systems software and applications throughout the network.

Systems Manager, Polk County Opportunity Council Inc.

March 30, 2003 - March 2, 2005

450 west main St. Bartow, Fl. 33860 863-***-****

Designed and installed from ground up windows domain environment utilizing dhcp, domain controller, wins, firewalls, and vpn solutions.

Maintaining enterprise Exchange mail server, providing reliable email service to more than 200 employees.

Provide first-level hardware, software, and network support to more than 200 end-users, providing expedient resolutions with total customer satisfaction in mind.

Migrated user’s information store from one server to another when transitions occurred, replication of servers.

Designed and implemented VPN solution to 18 remote sights using Cisco Pix 515, 501, 506 firewalls, utilizing domain logging, WINS, DHCP, DNS, and Integrated Active Directory.

Managed full daily backups with extensive knowledge of Veritas backup exe.

Configure and manage file and print servers throughout county locations

Install and monitor 2 515 cisco firewalls with failover redundancy. Configure access list for dmz servers and remote access.

Assistant Network Administrator, Lockheed Martin.

April 1, 2002 - March 29, 2003

300 Lockheed Martin Drive Americus, Georgia 31709 229-***-****

Organize and assist in maintaining personal workstations. Responsible for future network scalability and engineering design.

Configure access list and vpn solutions for departmental needs.

Manage network traffic, reporting usage to management.

Consult on technical needs and implement new software applications. Maintain full backup systems on a daily basis.

Install and configure Cisco Routers and Cisco 1900 catalyst switches. Work with users managing SQL and FoxPro database.

Configure windows 2000 server advance and clients on a 100 gigabyte Ethernet network, also manage and configure Novell 5.0 server and client on approximately 170 nodes. Using Dell’s 4500 Power Edge Servers

Maintain active directory and DNS servers, configuring shares and user rights.

Configure network monitoring, snmp, netflow, syslog

Deploy and maintain windows file servers, and print servers

Schedule updates and application configuration.

Setup user shares and rights with replication.

EDUCATION

Associate degree in computer information systems

Associate / Diploma Computer Networking and Security management

Diploma Computer Information Systems

CCNP RS

CCNA, RS

Work with EIGRP, OSPF, BGP, RIP protocols.

CISCO Specialist

ASAE ASA Essentials Course

Check Point CCSA R77 Certificate of Completion

Microsoft Certified Specialist MCP,

CompTIA Net plus, CompTIA A Plus

Support Technician Certification, Application Software Certification.

United State Army Honorable Discharge.

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