Service Front Desk

Rodelyn Lausa Mobile – 006*********** Email – *************@*****.*** Radisson Blu Resort Fujairah, UAE

Objectives

To pursue a career of service in hotel industry for the development of professional and interpersonal skills associated with a market leader and to teach future generation, the essence of hospitality and the tradition in this industry that is over changing.

Personal

Born on the 30th of October 1985, Philippine .can speak and write both English, Tagalog. Computer literate (Excel &MS Word).

Professional Qualification

Successfully completed Hotel Restaurant Management conducted by Asian college of technologies. Philippines.

The course consists

Key Performance Objectives.

Understanding Guest Relation Service.

Personal Development Plans and Career Planning.

Understanding & Knowledge of Hotel operational departments

Experience

Radisson Blu Resort Fujairah 5 star hotel (Jan 2011 to 28 feb. 2017 ) Front Desk Receptionist Supervisor - To make certain that the guest is happy and being well taken care of their responsibilities are to help them in every way needed.

Hotel Jal Fujairah Resort & Spa 5 star hotel (Dec 2009 to Jan 2011) Waitress – Managing Executive Clients. Maintaining Hygiene of the restaurant.

Hotel Moveinpick, Kuwait 5 star hotel (2008 to 2009)

Waitress – Coordinate with supervisor for the best result.

Diplomatic Club Doha, Qatar (Owned by the Ministry of Foreign Affairs, we serve VIP’s such as Ambassadors, top ranking officials)

Waitress – 2007 to 2008

Hotel Marriot Cebu City,Philippines

Waitress (June 2005 to April 2007)

Greenwich Cebu city Philippines

Service crew (April 2004 to March 2005)

Achievements

Successfully achieved Best Employee of the month in Radisson Blu Fujairah.

Successfully achieved Best Employee of the month in Movenpick Kuwait.

2006 – Certificate of achievement specialized waiter & bartending with applied customer relation & service.

Participated in basic food hygiene conducted by Hotel Jal Fujairah Resort & Spa.

Education

High School – Cebu Institute of Technology

Elementary - Tisa 1 Elementary School 1996.

Interest

Computer e.g. Software applications and surfing the Internet, Reading relevant current events in newspapers.

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