TAMARA HAYNES
***********@*****.***
EXPERIENCE
Pediatric Home Health Aid Monitors patient condition by observing and assisting with physical and mental health conditions Range of motion exercises
Pediatric Care
Supports patients by providing housekeeping and laundry services Administers electrocardiogram, Urinalysis, Centrifuge, vein-puncture Applies Dietary needs, Made occupied beds, Dressed patients Collected Cultures and Vital Signs
Compassion
Customer Service Representative/Administrative Assistant Completes interviews via phone and enters information verbatim into Outlook database. Responsible for maintaining the inventory of office supplies. Identifies and addresses client's services, needs and concern, servicing the clients. Faxed, print and copied important documents
Manages multiple phone lines and high call volumes in a call center setting. Greets customers warmly, expertise phone etiquette. Read verbatim completing multiple interviews.
Maintains confidentiality of all client data.
Prepares production or service reports by collecting and analyzing customer information Booked and confirmed all clients' appointments.
Completed all follow-up interviews via phone
WORK EXPERIENCE
Partners In Care N ew York, NY 12/2014- Present
Bronx Lebanon Special Care Center Bronx, NY 6/2014-7/2014 Research Interviewer/ Universal Survey New York, NY 1/2014-4/2014 Sales Associate / Walgreen's Inc. New York, NY 8/2012-2/2013 Administrative Assistant/ Seedco Inc. New York, NY 2/2012-4/2012 Customer Coordinator / Scott J. Aveda Salon New York, NY 3/2007-1/2009 Certified Medical Assistant/ Parkchester Medical New York, NY 4/2006 - 8/2006 E DUCATION
Lehman College CUNY B ronx, NY Certified Food Handler/F.E.G.S N ew York, NY
Home Health Aide/Partners in Care B ronx, NY
Nursing Dietitian /Bronx Community College B ronx, NY Medical Assistant / Mandl Medical School. N ew York, NY G.E.D/Suny E.O.C B ronx, NY