Office Customer Service

Jagdeep Kaur

** ********** ****, ********, **, L*R 1X1 647-***-**** ****.**@*****.***

Objective

I am currently looking for a fulltime position in an environment that offers a greater challenge, increased benefits and the opportunity to help the company advance efficiently and productivity. I have 5 + years of experience in office administration while working in various organizations. I have sound knowledge in preparation of reports in QuickBooks, Microsoft Office, PowerPoint and MS Excel.

Skills

Fluent in English, Hindi, Punjabi, and Russian

Strong Verbal and written communication skills.

Excellent Interpersonal, Organisational, Strong customer service and Exceptional Time Management Skills.

Proactive thinker, Strong problem solving, analytical and conflict resolution skills.

Ability to function effectively during periods of rapid change and transition.

Ability to maintain relationships with management, internal and external stakeholders.

Willingness to learn and apply knowledge in designated work field

Resourceful team player who excels at building trusting relationships with colleagues

Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings

Experience

OFFICE ADMINISTRATOR A-PRECIOUS METALS FEBRUARY 2017 TO TILL NOW

I am currently working as an Office Administrator in A-Precious Metals Company. My job duties are:

Draft correspondences and other formal documents.

Plan and schedule appointments and events.

Greet and assist onsite guests.

Answer inbound telephone calls.

Packaging the orders and send it via courier and make arrangement for picking up orders.

Develop and Implement organised filling systems.

Extensive knowledge on working with QuickBooks, MS Word, MS PowerPoint and MS EXCEL.

Performs all other office tasks as required.

MARKETING MANAGER KALM MAGAZINE SEPTEMBER 2016 – JANUARY 2017

I worked as a Marketing Manager of KALM Magazine. My primary responsibilities include:

Managing incoming and outgoing phone calls

Managing the daily operations of the office.

Organize and manage client databases.

Marketing of KALM Magazine for generating new advertisements from new customers.

Cold calling to build customer base.

Effectively convince customers for registration of their advertisements in KALM Magazine.

OFFICE ADMINISTRATOR RUSSIAN CULTURE CENTRE, NEW DELHI 2010-2011

Planning and co-ordination.

Managing the daily operations of the office.

Involved in Office related procurement by ensuring the presence of the proper supplies and resources.

Prepare and maintain Office documentation, Data Entry and record minutes of meeting.

Organize and manage client databases.

Coordinate and liase with office agents and third party vendors.

Maintain safe working conditions by following all safety, security and maintenance policies and procedures.

Delivered workshops/presentations.

Responsible for registration for programs.

Screened applicant resumes and coordinated both phone and in-person interviews.

Answered and managed incoming and outgoing calls while recording accurate messages.

Maintained a clean reception area, including lounge and associated areas.

Supervise support workers.

Certifications

First Aid and CPR in 2017

Education

Medical Graduate from TVER University Russia in 2008

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(References are available upon request)

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