Customer Service Sales
Resume:
Andrew Lam
***********@*****.***
Dickinson, TX 77539
OBJECTIVE
Excels at cultivating, managing and leveraging client relationships. Looking to obtain a position in the process chemical or petroleum industry to utilize my Process Technology education and contribute to the success of this industry.
EDUCATION
College of the Mainland Graduated May 2016
Associate of Applied Science in Process Technology
University of Houston-Downtown Attended December 2008 - August 2010
Technology
Dickinson High School Graduated 2009
High School Diploma
WORK EXPERIENCE
GAP April 2015 – Present
Sales Associate Texas City, Texas
Promoted and maintained a safe working and shopping environment.
Ensured courteous, helpful customers service throughout the store.
Assured proper handling of customer situations in compliance with policy and procedures.
Recommended suggestions to the leadership team to improve sales and operational processes.
Onsite Cleaners January 2009 – March 2013
Cashier Webster, Texas
Monitored conveyor belt and cleaning equipment for reliable operations.
Provided customer service and satisfaction.
Trained and supervised newly hired employees in all departments.
Greeted customers entering the store to ascertain what each customer wanted or needed.
ADDITIONAL INFORMATION
Computer Skills (Microsoft Word, Excel, PowerPoint, Internet, Email)
Adaptable to change
Efficient and active team member
PTEC Club
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