Microsoft Office Quality Control

Donna Tulod

Administrative Staff/Document Processor

Irving, TX 75063

************@*****.*** - 972-***-****

• computer literate

• proficient in Microsoft Office programs

• team player

• able to juggle multiple priorities and meet tight deadlines without compromising quality

• problem solver

• able to adapt to change

• able to learn and master new concepts fast

• can work independently with less supervision

• committed in providing service to clients

• pays attention to detail

• resourceful

• responsible

• flexible

• creative and innovative person

Authorized to work in the US for any employer

WORK EXPERIENCE

Temporary Document Scanner

BNSF Logistics LLC - Southlake, TX - 2016-10 - 2016-11

• Prepared files for the imaging process

• Indexed scanned records and analyzes them for clarity and accuracy

• Implemented the process of scanning engineering documents

• Determined the correct settings to ensure quality of each document

• Analyzed scanned documents for clarity and accuracy

• Ensured completeness of files; researches missing documents; removes non-essential material

• Prepared and organized documents to conform to quality control standards, office procedures, and system processes

Administrative Staff

Guidance - Davao City - 2007-06 - 2015-04

University of the Immaculate Conception

Father Selga St., Davao City, 8000 Philippines

• Responsibly answered and directed calls promptly

• Greeted, handled and redirected specific inquiries to appropriate staff from clients

• Received and distributed mail, courier and parcels

• Delivered extraordinary care to employees and clients

• Performed secretarial, typing, encoding and other duties assigned

• Scheduled and conducted individual counseling;

• Organized and conducted group counseling

• Scheduled and conducted group guidance activities

• Developed innovative PowerPoint presentation used by Group Guidance Sessions

• Helped administers and interpreted tests and assessment

• Gathered and recorded complete client data for the individual inventory

• Conducted evaluation to determine effectiveness of strategies and services implemented

• Referred clients with special cases to the Director of Guidance EDUCATION

Bachelor of Arts in Psychology

University of the Immaculate Conception - Davao City 2007-03

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