Customer Service Pharmacy Technician

Latrice Patterson

Independence, MO *****

acz2uq@r.postjobfree.com - 816-***-****

Experienced customer service oriented pharmacy technician seeking a position in mail order or retail pharmacy.

WORK EXPERIENCE

Pharmacy Technician

Staffmark - August 2016 to February 2017

enter data, answer incoming calls.make out going calls, clean, stock, greet customer, fill medications,file paper work

Tower Sorter

JCPenny - Overland Park, KS - September 2015 to January 2016

• Sort and put items on conveyor

• Pack and box items

• Labeling packages

Pharmacy Technician

Addeco Staffing - Lenexa, KS - June 2015 to July 2015

• Packing medications

• Sorting medications

• Labeling medications

Loan Representative

Grafton Staffing - Overland Park, KS - January 2015 to March 2015

• Process Loan

• Answering inbound and outbound calls

• Data Entry

• Customer Focus

Pharmacy Technician

Walgreens - Kansas City, MO - July 2013 to March 2014

• Provided excellent customer service

• Accepted payments

• Filing and preparing drug orders

• Operated drug distribution system

• Data Entry

• Worked in the drive-thru, production, and pick up area

• Answering inbound and outbound calls

• Stocked and arranged medicines for inventory

Pharmacy Technician Extern

CVS Pharmacy - Kansas City, MO - January 2013 to March 2013

• Processed medication orders accurately and timely

• Calculated liquids, solids, suspensions, ointments, parenteral and IV medications accurately

• Compounded drugs and IV admixtures accurately

• Operated drug distribution system

• Data Entry

• Worked in the drive thru, production, and pick up area

• Provided excellent customer service

• Accepted payments

• Filing and preparing drug orders

Customer Service Rep

Potter House Childcare - Kansas City, MO - March 2010 to August 2010

• Monitored inbound and outbound calls that were centered on payday loan request

• Assisted customer with information and referrals to designated personnel

• Ensured customer satisfaction and data entry

Customer Service Rep

Potter House Childcare - Kansas City, MO - July 2008 to April 2009

• Monitored inbound and outbound calls that were centered on payday loan request

• Ensured quality satisfaction

Rapid Refund Rep

Potter House Childcare - Kansas City, MO - January 2008 to May 2008

• Analyzed and resolved both income and outcome calls

• Ensured quality customer satisfaction by managing appropriate data entry procedure EDUCATION

Diploma in Pharmacy Technician

Everest College - Kansas City, MO

March 2013

CERTIFICATIONS/LICENSES

Pharmacy Technician Mo

May 2017 to May 2018

Pharmacy Technician kansas

October 2016 to October 2017

ADDITIONAL INFORMATION

SKILLS

• Call center experience

• Data Entry

• Completed Computer Literacy Program

• Compound drugs and IV admixtures accurately

• Process medication orders accurately and timely

• Calculate liquids, solids, suspensions, ointments, parenteral and IV medications accurately

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