Customer Service, Administrative Assistant

Kanikki Phillips

**** ***** ****** ***********, ******* 30281

404-***-**** ***********@*****.***

Career Objective

To secure a challenging position, which will effectively utilizes my abilities as a legal assistant, executive assistant, administrative or office manager.

Education

ITT Technical Institute, Atlanta GA AS in Paralegal Studies- June 2014

BS in Project Management

Anticipated Graduation Date: September 2016

Dean’s List

Coursework: Civil Litigation, Legal Research I & II Tort Law, Family Law, Real Estate Law,

Contract Law, Ethics, Bankruptcy, Wills and Trust Law, Criminal Law, Business Law,

Constitution Law, Project Management, Statistics, Ethics, Corporate and Partnership Law,

White Collar Crimes, Family Law, Business Management, Marketing

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Summarizing Legal Documents

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Preparing Correspondence

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Performing Record Research

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Perform Legal Researches

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Coordinating Research

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Basic Computer Skills

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Checking Legal form accuracy

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Administrator

Experience

ITT Technical Institute

August 2015-

Decatur, GA

Administrator assistant

Visions Outreach Inc.

April 2015- August

College Park, GA

Administrator, Personal Assistant, Booking agent, Event coordinator, Project Manager

H&R Block

December 2014- April 2015

Marietta, GA

Administrator

ITT Technical Institute July 2013

– July 2014

Atlanta, Georgia

Paralegal Club Event Coordinator

Organized activities for the students in the Paralegal program; arranged speakers

Knowledge of Microsoft Word, Excel, Outlook, Pc Law, Acrobat and Amicus

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Preparing Reports

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Prioritize Tasks

Southwest Airlines August 2005 –

June 2014

Hartsfield-Jackson Atlanta Airport

Operations Specialist

•Culture Committee Customer Service Specialist –volunteer work in the local community

•Operations-coordinating with FAA scheduling of plane arrival and departure

•Ticket Counter- assisting customers navigate thru the self-printing ticket kiosk

•Baggage Specialist-retrieving lost or mis-labeled luggage, redirecting bags to the customer

•Gate Agent

•Auditor- Keeping inventory of baggage loaded and unloaded of each plane

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