Customer Service Professional Experience

Shannon Cousins

Phone: 919-***-**** **** Auburn Knightdale Rd

Email: **********@*****.*** Raleigh NC 27610

Meet Shannon Cousins:

A driven professional with 8 years of experience in administration and management. Known for diligence, professionalism, and aptitude.

Professional Skills:

Management Accounts Receivable/Payable Interpersonal Relations Organization Customer Service Familiarization of certain fields of general statutes Time Management Sales Certified Notary Public Team Lead Financial contracts Inventory

Professional Experience

Capital Automotive Group, Deal processor, Title Administrator, Filing Clerk October 2012 January 2017

Processed vehicle sales from the financial institution through to the registration process

Well versed with financial contracts, legality, and compliance standards

Managed communication from the dealership to the main office for three stores

Registered and titled vehicles within compliance of NCDOT

Knowledgable of North Carolina general statues

Customer Service

General filing

North Carolina Marketing Solutions, Leadership May 2012-September 2012

Knowledge of customer basis and product

Customer service

Team building and leadership

Training on customer service and product knowledge

Interpersonal relationship skills

Starbucks, Shift Leader & Barista September 2009-April 2012

Customer Service

Monetary management during a shift, closing and opening

Opening and closing the store

Inventory

Bank deposits

Health regulation compliance

Product knowledge

Contact this candidate