Customer Service Professional Experience
Resume:
Gina M. Johnson
**** *. ****** **. ******* CA ***06
****.********@*****.***
Professional Experience
Senior Corporate Recruiter
January 2014 to Present
Small Business Growth Alliance - SBGA
Lead team of 4 Corporate Recruiters:
Responsibilities include the coordination and handling of all of the direct hires for the organization; acquisition of entry level talent including but not limited to Inside Sales Support and Customer Service roles; facilitating the decision making process and conducting the final interview ; closing applicants to ensure successful on-boarding; therein establishing rapport with candidates and team members; preparation of daily, weekly and monthly tracking reports on Excel spreadsheet; opening new requisitions and posting new and recurring opportunities on internet job boards as well as maintain all applicant tracking systems.
Recruiter, Talent Acquisition
February 2013 to December 2013 (Contract)
Advantage Sales & Marketing / Marquee Staffing - Virtual Office
Primary link between client and candidate, reviewing applicant resumes, placing entry level talent at Kroger stores nationwide - communicating efficiently with hiring managers, maintaining Applicant Tracking System including opening/editing new requisitions and sourcing candidates via job boards and social media; extension of job offers and subsequent follow up with on site management.
Therapy Recruiter
October 2012 to February2013 (Contract)
Adecco RPO - Virtual Office
March 2012 to July 2012
Protocol Healthcare – Calabasas, CA
Primary link between client and candidate, reviewing applicant resumes, placing Occupational, Physical and Speech Therapists at HCR ManorCare facilities nationwide, communicating efficiently with Directors of Rehabilitation and Regional Managers ensuring the needs of both are met in a timely and effective manner, following up on given references, and credentials, negotiating salaries, problem-solving, therein establishing rapport with candidates; maintaining applicant tracking systems, opening new requisitions and posting positions on internet job boards.
Education
Ithaca College, Ithaca, NY
Concentration in Music - Related coursework: English Literature, Communications and Sociology
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