Customer Service Professional Experience

Bailey McCULLOCH

***** * **** *** *******, AZ ***32

Phone: 602-***-**** • Email: ***********@*****.***

CAREER OBJECTIVE

To pursue and obtain a position as a Phlebotomy Technician utilizing my skills and experience in a facility that will offer growth, increased responsibilities and advancement opportunities.

EDUCATION

Pima Medical Institute Phoenix, AZ

Phlebotomy Certificate Graduation Date: 09/2016

SKILLS & QUALIFICATIONS

Patient Identification 2 ID’s

Evacuated Tube System

Safety Precautions (PPE)

Infant PKU Screening collection

OSHA and HIPAA compliance

Capillary Puncture

Order of Draw and Additives

Microhematicrit Drawing

Site selection for venipuncture

Blood Culture Collection

Venipuncture (multisample needle)

Centrifugation and Aliquot preparation

Venipuncture (winged infusion)

Urinalysis and Urine Drug Screen

PROFESSIONAL EXPERIENCE

Medix Staffing 09/2016- current

Banner Boswell hospital / Sonora Quest patient service centers

Properly identify patient before drawing blood. Accurately obtain blood bank and blood culture specimens. Accurately selecting site for venipuncture, and correctly following the order of draw. Delivering STATS and ASAPS according to protocol. Preparing specimens by loading and unloading them into the centrifuge

Phoenix VA Health Care System 08/2016-09/2016

Phlebotomist Extern

Properly identify patient before drawing blood. Accurately selecting site for venipuncture, and correctly following the order of draw. Delivering STATS and ASAPS according to protocol. Preparing specimens by loading and unloading them into the centrifuge

Capital Processing Network PHX, AZ 06/2015– 11/2015

Analyst

Complete description of job, responsibilities, duties, and functions

I was in charge of setting appointments for business owners to meet with

The senior sales analysts.

Jimmy Johns PHX, AZ 07/2014 – 01/2015

In-shop associate

Complete description of job, responsibilities, duties, and functions

Making the sandwiches for the delivery drivers, cashier, cleaning the bathrooms

Kitchen, tables, and prepping all the food.

Walmart PHX, AZ 01/2012 – 06/2014

Customer service associate

Complete description of job, responsibilities, duties, and functions

Running the customer service department handling returns, exchanges,

cashing checks, sending and receiving money for customers, cashier, stocking,

shopping for disabled customers.

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate