Te’Keyah Dorsey

346-***-****

acz270@r.postjobfree.com

Objective

To utilize my proven customer service experience to be part of an organization that offers challenges and development.

Skills Summary

Experienced retail sales associate

Excellent Customer communication skills

Provider of courteous & prompt service

Cash / Credit transaction handling accuracy

Merchandising Displays & Stocking shelves

Loss Prevention

Operating computerized registers

Scanners and POS systems for merchandise tracking

Career Experience

04/2015- present Universal Protection Service, Security

Houston, TX

Moniter and authorize entrance and departures of employees and visitors

Writes Daily Activities Reports

Answer telephone calls, and take messages

02/2015 – 06/2015 Walmart, Setup Associate/ Stocker

Houston, TX

Assist with Customer inquiries, purchasing decisions and locating merchandise

Pricing items (adding tags/barcodes) prior to being sent to sales floor

Maintain merchandise by stocking and rotating merchandise

Setting up, cleaning, organizing, product displays, signs and pricing

8/2014- 03/2015 Sun and Ski Sports Sales Associate / Cashier

Houston, TX

Handle customer payments via cash, credit, and checks Assists in inventory distribution, shelf stocking

Shipping and receiving customer orders;

Handling customer service inquiries and issues

Open and close store regularly

Answering phone calls and routing calls to specific departments

Promote exceptional customer service by brand knowledge and postive relationships

07/13 – 08/2014 Mc Donald’s Crew Member/Drive Thru

Houston, TX

Processed customer orders in fast paced environment

Handled customer payments via cash, credit

Upsell and suggestive sell to customers

Assist in daily food preparation and cooking to federal standards

Ensured proper quality control on customer orders

Maintain cleanliness in each work station

Education

High School Diploma, Texas Scholar

Graduation: May 2014

Houston Community College

Additional Capabilities

Available for flexible scheduling

Proven ability to understand customers

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