Customer Service Sales Analyst

KOMIGA TCHAMEGNON

*****-* ******** **** *********: 704-***-**** Charlotte, NC 28262 Email: ***********@*****.***

Objective:

Seeking an analyst position entry level requiring a disciplined and enthusiastic problem solver with exceptional leadership, critical thinking, and team-building skills

EDUCATION

University of North Carolina at Charlotte, Charlotte, NC

Bachelor of Art in Mathematics for Business Aug. 2014

Concentration: Actuarial Science

University of Lome, Togo (West Africa)

Bachelor of Science in Accounting Jul. 2006

EXPERIENCE

Sales Associate, HMS Host, Charlotte, NC 2009 - Present

Delivered excellent customer service that ensures ongoing sales and high levels of customer satisfaction.

Worked with customers to determine their needs and then recommend the right product to meet the customer’s need.

Utilized extensive knowledge of merchandise and pricing to assist customers with product selection and automated transactions.

Maintained accurate log of product inventory.

Credit Analyst, IDH Vovo, Lome-Togo 2007 - 2008

Run and processed cash flow, debt to equity and liquidity analysis on borrowers to determine risks and repayment ability.

Reviewed, analyzed and interpreted complex consumer credit and collateral information.

Monitored the workflow processes and delivered efficient turnaround time.

Prepared written credit-approval packages for approval presentation.

Utilized Consumer loan underwriting system to decision consumer loan requests.

Reviewed loan file documentation for accuracy and compliance with approval and legal requirements.

SKILLS

Simulated retirement portfolios using Excel functions including Pivot tables, V-Lookup and Anova

Created a retirement model using the regression analysis

Proficient with Word, Excel, Power Point and C++ language

Bilingual (English and French)

RELEVANT COURSES

Operations Research: Deterministic Models Auditing & Financial Accounting

Computer Exploration and Generation of Data Matrices and Linear Algebra

Actuarial Science – Mathematical Theory of Interest Applied Regression

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