Administrative Assistant Sales
Resume:
Felicia Boyce
**********@*****.***
Worcester, MA
Education
Mount Wachusett Community College, 2013
General Studies and Allied Health Science
Fanning Trade, 2008
Medical Office Certification
Software
Advanced - MS Excel, MS Word, MS PowerPoint, MS Outlook, Internet Explorer
Professional Experience
Starter Line Realty, Administrative Assistant, 2015-2017, Worcester, MA
oAnswered emails and phones for potential customers.
oWrote leases for new tenants.
oProcessed short sales for sales department.
oMaintained sales departments website and calendar.
Independence Healthcare, CNA/HHA, 2013-2015, Worcester, MA
o Coordinated clients banking accounts.
o Completed maintenance in clients residences.
o Purchased products and services for clients.
o Responsible for accurate input and maintenance of services in vendor systems and conducting monthly audits of data to compare to vendor billings.
o Prepared monthly insurance billings, coded, and processed payments.
Home Staff, Hospice Aid, 2012– 2013, Worcester, MA
o Provided personal care and comfort for terminally ill patients.
o Responsible for health and cleanliness of patients.
o Processed patients information in excel and company database.
oProvided support to patients families.
o Maintained employee confidence and protected operations by keeping human resource information confidential.
Tatnuck Park, Resident Care Assistant, 2011 – 2012, Worcester, MA
o Processed verbal and written instructions for patients.
oInvolved in changing into continent products, grooming, feeding, washing in showers.
oResponsible for administering medications.
oRecorded all pertinent information and frequent follow up with program manager while maintaining the confidentiality of all patients is required.
References available on request
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