. Gaishia Ivory
Atlanta, GA 30331
Email: *******.*****@*****.***
Contact: 470-***-****
Seeking to secure a challenging and rewarding position with growth opportunities as a Dental Assistant, where my skills are effectively utilized to their fullest potential.
Summary of Qualifications
Hygiene Assistant
Oral Surgery
Bleaching Technical’s
Coronal Polish
Tofflemire Matrix
Orthodontics
Chairside Assisting
Pedodontics
Quality Radiographs
Dental Dam
Sterilization
Enamel Sealants
Model Fabrication
Laboratory
OSHA Training
Experience
Alorica Inc. with (United Health Care) 2014 – 2016
Customer Service Telesales Agent
Data Entry
Answering calls inbound/outbound
Calling member’s pharmacy to make sure member are able to get there prescription
Setting up VG, CD when member’s are up set and not able to get there medications
Processing payment’s
Setting up claims for provider/member
Making appointment for members who was able to do so
CCI Concentrix Call Center 2013 - 2015
Claims Agent
Setting up Claim’s for Clients
Answering and Making calls
Data Entry
Setting up claims
Processing order
Processing payments
Griffin Family Dental Office, Griffin, GA 2011 - 2013
General Assistant
Performed dental X-rays, set up trays, and perio charting
Chairside with dentist, answered phones, faxed and scanned documents
Assistant with front desk
Answering inbound/outbound calls
Processing payments
Setting up appointments