Customer Service Accounts Payable

Virginia Graydon

ADMINISTRATIVE PROFESSIONAL

***** ****** **** 510-***-****

Castro Valley, CA 94546 **********@*******.***

Results-oriented, highly productive administrative professional with over 35 years of success directing office operations and providing diverse accountancy and contract management services in a fast-paced, high-workload environment. Possess excellent organizational, time management, and customer service skills influencing clear vision for success with aptitude to goals achievement. Successfully communicate with team colleagues, foster an atmosphere of teamwork and collaboration with an emphasis on performance improvement. Expert communicator with a proven ability to synthesize complex information and build rapport with colleagues and customers.

PROFICIENCIES

Communication Skills

Customer Service

Trouble Solving and Troubleshooting

Accounts Payable

Accounts Receivable

Contract Management

Database Management

Critical Thinking

Multitasking

Integrative Decision Making

Emotional Intelligence

Integrity, Humility and Mutual Respect

IT Literacy

CURRENT NOTARY PUBLIC LICENSE

PROFESSIONAL BACKGROUND

CC COMMERCIAL COATINGS, INC. 1992 – 2016

CONTRACT ADMINISTRATOR / ESTIMATING ASSISTANT / ACCOUNTS RECEIVABLE / ACCOUNTS PAYABLE / OFFICE MANAGEMENT

Serve as the sole office worker and have been running the entire office for the last 16 years.

Prepare, draft, and evaluate contracts, make recommendations when necessary.

Ensure thorough adherence to internal, state and federal guidelines and regulations.

Perform all accounts payable and accounts receivable duties.

Prepare and process payroll for the employees.

Consolidate and analyze performance data, discover establishing trends, and report major highlights and insights.

Provide procurement functions, maintain office supplies.

Answer phones providing accurate and complete information to the customers.

VALLEY BRUSHWORKS, INC. 1989 – 1992

ESTIMATING ASSISTANT

Assisted the estimator providing computations support. Analyzed and discovered trends.

Obtained quotes on materials ensuring high quality according to the corporate standards.

Prepared and submitted the bids to General Contractors.

ED HEENEY LOWBED TRANSPORT (HEAVY EQUIPMENT HAULING) 1980 – 1993

OFFICE MANAGER

Provided high quality culturally relevant customer service.

Provided accounts payable and accounts receivable duties.

Ensured compliance with various agencies involved in trucking.

Dispatched the truck upon arrival.

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