Customer Service Representative

ANGELIQUE WILLIAMS

** ******* ***.

Sacramento, CA 95833

Cell 916-***-****

********@*****.***

OBJECTIVE

To obtain a challenging position in the work setting that will allow me to gain experience working with a diverse and challenging population of world.

EDUCATION

American river college Sacramento, CA

Associate's Degree Graduation: 2019

Kaplan College Sacramento, CA

Medical Assistant Certification Graduation: 2013

SKILLS

● CPR Certified

● Injections

● Vitals

● Schedule Appointments

● Janitorial

● Inbound and Outbound Calls

● Telemarketer

● Dispatching

● Trainer

WORK EXPERIENCE

California Energy Research 06-2014 to 12-2014 Sacramento, CA Customer Service Representative

● Answer and direct outgoing calls to homeowners that can benefit homes

● Schedule Appointment with Clients

● Assist customers with concerns regarding their requests

● Cleanup work area after job completion

K-Designers 01-2015 to 07-2015 Sacramento, CA

Telemarketer

● Supervised and trained employees

● Answering Outbound Calls

● Schedule Appointment with Clients

● Meet all sales goals

Pick-n-pull 9-16 to 11-16 Sacramento, CA

● Quoter

● Picking up incoming calls

● Giving out estimates

● Meeting all sale goals

Golden One Center 3-17 to 4-17 Sacramento, CA

● JANITORIAL

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