Software Support

Shivraj Shivrajirao More.

E-mail: *************@*****.***

Phone: +91-902*******.

Objective:-

I seek to apply my knowledge in highly challenging seeking a position as a Project Coordinator with Lead Works utilizing extraordinary skills in strategic project coordination in order to bring about project fruition.

Professional Summary:-

An enthusiastic individual with Over 2.8 years of Total experience as Software support Executive

Ability to work to deadline.

To support team wherever needed at the backend.

Co-ordination between different departments.

Good knowledge client interaction and client handling.

Employment History:-

Currently Working as Softeware Support Executive, in Crelient Labs Pvt Ltd (LiveHealth), Pune (July 2016 to till date). Work on software Live Health (WEB, APP).

Live Health is a cloud based application that helps Pathologists to take care of their centre & manage it better with insights & analytics.

Worked as Software Support Executive with Vritti Solutions LTD, Pune (July-2014 to July-2016) Work on software’s Adatsoft, Petro soft, Loading soft.

Adatsoft, Loadingsoft are suite of business application for Product Development, Stores, Warehouse management, Finance, manufacturing, enables confident decisions which in turn increases the overall profitability, and gives a better level of control on business.

PetroSoft software is designed keeping software for petrol pump management business in mind. It is only truly integrated software for petrol pump that takes care of all business needs.

Educational Qualifications:-

MCM from Pune University in 2013.

BCS from Shivaji University Kolhapur, Maharashtra in 2010.

HSC from Maharashtra State Board in 2006.

SSC from Kolhapur Divisional Board in 2004.

Technical Skills :-

Operating Systems

Windows 98/XP/7/8/10,

Microsoft Office

MS-Excel, Word, PowerPoint and Outlook Express Adobe Photoshop.

Other

Basic knowledge of PHP, My-SQL, HTML, CSS, Visual Fox Pro.

Professional Experience:-

Responsibilities as software support executive.

Installation of the software.

Provides training to the new user.

Provide remote support to the team anywhere.

Solves the problem through remote access.

Understand the problem regarding the software and give the solution accordingly.

New exe updating and backup related problem solving.

Understand, gather the new requirements from user check the possibility Provides it to development team.

Occasionally provides hardware support like installation of computer hardware and software.

Handle overall technical issues of Software.

Visit to the clients' locations.

Attend client meetings and assist with determination of project requirements.

To enjoy working with customers and building relationships.

Personal Details:-

Present Address : “Gyansheela” Building, 2nd floor

Near Tree House High-school,

Karve-nagar, Pune (Maharashtra). Pin - 411052.

Permanent Address : Shree Saiprasad Colony,

Vidhyanagar, Karad 415124.

Tal- Karad, Dist-Satara (Maharashtra)

Date of Birth : 23th Jan 1988.

Nationality : Indian.

Marital Status : Unmarried.

PAN Number : BVWPM2291M

Languages : English, Hindi, Marathi.

Declaration:-

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Place : Pune.

Date : / / 2017 Shivraj S. More

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