Manager General
Resume:
RUSSELL GAGLIO
Parkland, Florida 33067
************@*****.***
CAREER Over 30 years of combined experience, demonstrated leadership and success as a
SUMMARY: Property Manager, Development Manager and Club General Manager delivering key projects, generating sales, increasing revenue, controlling expenses, implementing timely capital improvements and exceeding all goals & expectations
STRENGTHS: * Property Management Professional with a long track record of success in property renovation, maintenance and management (transforming various projects from neglected and financially challenged into the best performing of their type).
* Results-driven Property/Development Manager with expertise in evaluating, identifying, recommending and implementing solutions to improve sales, marketing, operations, profitability and service levels (consistently implement ‘best practices’ to ensure optimal efficiency and ROI).
* Involved in all business decisions regarding acquisitions, development, construction, leasing, capital costs and expansion.
* Talented Club General Manager, with proven bottom-line performance and continuous improvement in membership sales & marketing, club operations, strategic planning and financial outcomes.
* Expertise in the profitable management of hospitality operations in fast paced fine/casual dining customer oriented environments.
EXPERIENCE: EQUITY LIFESTYLE PROPERTIES (ELS), Chicago, IL
ELS owns and operates lifestyle-oriented residential properties aimed at retirees, vacationers, and second home owners. Portfolio includes some 400 properties containing 125,000 lots in 30 states and Canada.
Property Manager (2008 - Present) Currently managing this 125 acre South Florida property with fitness center, 2 clubhouses, 3 pools, 2 tennis courts. Direct a staff of 22 employees in the areas of sales, administration, property management, security, maintenance, and transportation for this age qualified community with 819 home sites. Responsibilities include P&L management ($8M budget), collections, lease enforcement, bidding/awarding of contracts and maintaining a high level of service.
* Since joining ELS in 2008, have increased occupancy, reduced operating expenses and upgraded amenities.
ANDLIO PROPERTIES (AP), Lighthouse Point, FL
Property/Development Manager (2004 - 2008) Managed a diverse portfolio of residential properties throughout Broward County. Evaluated and determined real estate acquisitions, holdings and depositions. Specialized in condominium conversions, acquiring residential properties which were later up-dated and received extensive renovation and cosmetic remodeling. Additional responsibilities included leasing sales/enforcement, bidding/awarding of maintenance contracts and maintaining a high level of tenant service and satisfaction.
* Played a pivotal role in the planning, design, construction and success of many
AP projects and managed properties.
* Positioned AP to compete more effectively in South Florida.
RUSSELL GAGLIO Page #2
LIGHTHOUSE POINT YACHT & RACQUET CLUB, Lighthouse Point, FL
General Manager (1988 - 2004) Responsible for the overall operation, management and fiscal success of this prominent yacht & racquet club. Directed a staff of over 90 employees in the areas of accounting, food service administration, banquet operations, fitness center, swimming pool, marina, and tennis and property management. Responsibilities included the training, development & motivation of managers and employees, planning and executing budget, maintaining a high level member satisfaction and further strengthening the image and reputation of the Lighthouse Point Yacht & Racquet Club.
* Instrumental in developing a marketing plan which dramatically increased revenues.
* Responsible for LPYRC achieving membership goals and reputation as fine facility with excellent service.
* Instituted new accounting procedures, improved productivity, reduced operating expenses and raised gross profit.
* Maintained a very profitable club and tennis membership operation.
* Completed capital improvements ahead of schedule and under budget.
* Increased productivity of club through the use of POS software and personal computers.
* Initiated programs and activities designed to open communications, foster organization loyalty and team building.
Prior to joining LPYRC, held various business, property and culinary management positions with the following:
Triplett Services, Farmington Hills, MI, (General Manager-University City Club, Detroit, MI and Washnau Country Club, Yipsanti, MI).
C.A. Muer Corp., Warren, MI (Assistant General Manager). Recruited to direct all areas of restaurant operation for several C.A. Muer Southeastern Michigan locations.
EDUCATION: NORTHWOOD UNIVERSITY, Midland, MI
B.A., Business Administration
A.S., Accounting
A.S., Hospitality Management
LICENSURE Community Association Management License # CAM 31880
AND Certified Club Manager, Club Managers Association of America (inactive)
REFERENCES: Excellent personal and professional references available upon request.
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