Andrew C. Sarvis
Florence, SC 29501
************@*****.***
Objective Obtain a position within the company where my skills and knowledge will contribute to the overall success and growth of the company as a whole.
Education Bachelor of Business Administration: Francis Marion University AACSB Accredited Institution, December 2009.
Major: Marketing
Work History
UST Logistical Systems Location Manger Florence, SC
May 18th 2015-Present
-Responsible for managing five contracted delivery teams conducting in home deliveries of furniture and appliances for a national retail furniture company in the state of South Carolina. Ensuring costumers, contractors, and the client are satisfied while adhering strictly to all policies and procedures. Currently carrying an average of 94% customer satisfaction rating with a daily completion rating of 92% since arrival with the company.
-Job duties include but not limited to:
oHiring as well as training new contractors and their delivery teams.
oInvoicing client weekly
oProcessing contractor settlements weekly
oEnsuring profitability margins through income splits.
oConducting daily delivery audits.
oManaging communications between client and contractors.
oOverseeing product inspections prior to product leaving warehouse daily.
oRoute surveillance of delivery teams weekly to ensure they are following and meet client delivery regulations.
oEnsuring compliance of drivers and helpers through background checks and drug screenings.
oWorking directly with truck leasing companies such as Enterprise and Penske to ensure trucks are available when needed.
oConducting truck inspections insuring all trucks meet DOT regulations.
oProcessing client damage claims.
oWorking with upper management and other site location managers to fill truck need in other locations.
oReporting directly to UST regional management to ensure needs are satisfied on a corporate level with our client.
Fastenal Company Outside Sales Sumter, SC
September 1st 2013-May 2015
-Managed and conducted sales to a current customer base in designated territory as well as cold calling on inactive accounts. Conducting sales calls with state and federal government entities, small business owners, and fortune 500 companies such as Continental Tire, Caterpillar, Eaton, and Apex Tool Group to effectively negotiate sales agreements.
-Job Duties include but not limited to:
oCold calling on potential or dead accounts.
oServicing existing accounts to maintain positive customer relationships.
oEffective verbal and e-mail communication with suppliers and customers.
oEffectively communicating with purchasing departments, plant managers, maintenance departments, and floor level employees to insure needs are meet.
oInventory management as well as monthly cycle counts of warehouse.
oClient Inventory management through regular routine visits.
oCompleting weekly accounting audits.
oWorking knowledge of Oracle software
oUse of Microsoft PowerPoint, Word, and Excel to compile and present sales presentations to clients.
oIdentifying customer needs, sourcing products, negotiating pricing, and insuring delivery within specified time frames.
oSourcing parts to provide lowest possible quotes while maintaining an averaged 58% profit margin.
Fastenal Company Sales Trainee Darlington, SC
January 1st 2013 - September 1st 2013
-Responsible for day to day operations inside of the store. Including but not limited to:
oInside sales
oProduct merchandising
oShipping and receiving
oStore email management
oMonthly cycle counts
oInventory management
oAnswering phones
oProcessing orders
US Blades Production machine operator Florence, South Carolina
August 2011- July 2012
-Responsible for operations of two to four grinding machines at any given time sharpening knives for lumber yards, saw mills, and paper companies.
-Job required constant use of multi tasking capabilities as well as excellent time management skills to stay ahead of schedule, and keep all machines running with little down time.
-Consistently remained ahead of schedule since arrival at the company in August 2011.
-Job required ability to:
oUnload trucks as they arrive
oLoad knives on the grinder
oProgram the machines to grind
oOversee the grinding process
oDrive delivery routes up and down the east coast when needed
Mattress World Sales and route driver Florence, South Carolina Spring 2008- May 2011 Part-time
-Job duties included:
oAnswering phones
oInside sales
oLoading products on truck for deliveries
oDriving routes, conducting deliveries, and in home setups.
oCoordinate showroom setup to insure the best possible purchasing environment.
References:
George Gaddis Jason Tisdale William Jenkins
UST Regional Manager Fastenal Store Manager US Blades Facility Manager
Charlotte, NC Sumter, SC Florence, SC
704-***-**** 803-***-**** 843-***-****