Summary: Over **+ years of experience in IT Industry, this involved Installation, Administration, Maintaining, and Implementation of various computer systems. Qualified to effectively plan, implement, maintain, and support information systems in a wide range of computing environments using MS/VMware technologies. Self-motivated, trustworthy, and enthusiastic IT Professional I have a strong background in analytical analysis and problem solving Independent initiative worker.

Work Experience:

Position – Technical Support Engineer Microsoft/Linux(File Services)

Employer – Blue Cross Blue Shield of Illinois in Waukegan, IL

07/2014 to Present

*Configured Active Directory and eDirectory to implement users and manage servers

*Worked with VMWare, VSphere, RDP on over 4,500 nodes

*HP Proliant 360, 380 and 580 servers during 10+ years at BCBS

*Configured group policy (GPO), ILO and TCP/IP for thousands of servers in 2003/ 2008r2

*Collaborate with SAN and NAS with Fiber for storage including Cloud and Office365

*Extensive knowledge of Windows 7, 8.1 and Windows 10

*Completion of Data at Rest Encryption/ Learning SCOM

Position – Network Operations Center NOC (Windows/Network support) 10/2007 to 07/2014

* Implemented Users and Groups in Active Directory MS Server 2008, 2012 Access Now and Non Person IDs supported enterprise applications for over 15000 users

*Worked with VMWare team to create virtual machines on VSphere

*Configured VMWare ESXi hosts on HP Blade c7000 BL460 G7 hardware

*Citrix support 2008 r2/ Wireless network installs 802.11ac/n

*Worked with Powershell scripting less than one year

*Created OU's in Active Directory, managed users/servers 5+ years

*Configured Cisco routers for WFH customers

*Utilized WSUS to patch Windows servers

Position – Windows Server Engineer 07/2006 to 10/2007

*Built Windows Servers 2003/2008(R2) though ISO/Altiris, Acronis Symantec ghost

*Maintained Windows 2012 Server 2 years SQL server maintenance

*Facilitated DNS, DHCP Simple Mail Transport Protocol (SMTP) in Setting up Exchange and POP3; racked/cabled hundreds of servers, Cat5e cabling by electricians

*Configured HP ILO on hundreds of servers

*Created Windows Clusters including setting up heartbeat IPs with Cat5

Position – IT Manager / Network Engineer

Employer – DB Aviation, Inc. Waukegan Airport, IL 08/2003 to 12/2005

* Maintained 9 server/55 workstation network/VERITAS 9.0 Backup Exec/Symantec Antivirus

* Implement Users and Groups in Active Directory on Windows 2003 Server

* Maintain MS Exchange 2000; Command line interface Cisco Aironet Bridges

* Technical Support and ran Help Desk for 90; Yagi unidirectional antennas

* Maintain Telephone System administration on Partner II system with Lucent phones

* Reverse lookup DNS, configured DHCP static IP, HTTP, Secure Socket layer port 443

* Project Management of network hardware/ Enterprise software; Symantec AV OSI Model

* Configure LAN/WAN, TCPIP, LAN Technologies and LAN Modem Technologies

Position - Full Time Student - IT Career Path Jan 03 to Aug 03

School - First Institute Crystal Lake, IL

* CompTIA Network+/ A+

* Microsoft Windows 2000 Pro/ 2000 server/Managing Win2000 Networks (MCSA)

* 4 Semesters of Cisco Network Routers (CCNA)

Position Desktop Support Specialist

Employer VisionTek Inc. Gurnee, IL 09/2001 to 09/2002

* Configure HP, Gateway, and Compaq desktop PCs

* Configure and troubleshoot Aopen, ASUS, ECS, and ABIT motherboards

* Configure and troubleshoot Windows 2000 Professional, Windows 98/NT.

* Configure and troubleshoot LAN and remote connectivity issues.

* Install and configure computer peripherals.

* Symantec Ghost to replicate Network drives

Position Desktop Support Technician/Assistant Network Admin

Employer KBA Marketing, Chicago, IL 04/2000 to 05/2001

* Configure and troubleshoot Compaq desktop and laptop PCs

* Configure and troubleshoot Windows 98, NT 4.0, and Windows 2000

* Configure and troubleshoot TCP/IP settings and assign Citrix Metaframe accounts

* Configure and support Outlook, Exchange, MS Office ’97 and Office 2000.

* Configure and install Internet Explorer 4/5, Netscape Navigator

* Assign accounts in User Manager (Win NT) server (PDC) and MS Exchange

* Build custom PCs for remote dial-up users using AT&T Global Dialer.

* Install printers, scanners, palm pilots and other peripherals.

Position A+ Certified Computer Technician

Employer Natural Data (Resurrection Med Center), Chicago, IL 04/1999 to 04/2000 (contract)

Primary responsibilities:

* Configure Windows 98, NT 4.0, and Windows 2000

* Break/fix computers using DOS, Win 95/98, Win NT

* Solve operability issues caused by PC hardware.

* Test and replace PC hardware.

* Repair HP printers

US AIR FORCE 7 YEARS ELECTRONIC WARFARE SYSTEMS

VETERAN OF THE PERSIAN GULF WAR (DESERT STORM)

April 1986 to May 1993

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