Carlos Font

**** ** *** **, *****, FL *****

Cell: 305-***-****

Email: acz14w@r.postjobfree.com

Career Overview

Over 20 years of experience as a professional IT/MIS Manager and Network Administrator committed to maintaining cutting edge technical skills and up-to-date industry knowledge.

Experience in back-end programming, relational databases and development/maintenance of complex and critical systems.

Skills

Report writing using Crystal Reports, MS Access, Lotus Domino, etc.

Network/server setup/maintenance

Windows OS

Desktop Management

Microsoft Office products

Lotus Domino Administration

SQL Administration

VMware/HyperV Virtualization

Data backup/retrieval

Barracuda and SonicWall Appliances (Spam & Virus, Web Filter, Backup Server, etc.)

Software testing & programming

Database design

Information security

Network asset management

Routers, switches and firewalls management

Remote access technology

Technical help desk experience

Technical problem solving/troubleshooting skills

Team handling experience

Accomplishments

Design and implementation of complete network infrastructure.

Email Migration from Lotus Domino Microsoft Exchange.

Helpdesk system implementation.

Implementation of new technologies keeping projects under budget.

Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links.

Managed network security through installation/setup of firewalls, routers, antivirus software, patch management, VLAN and VPN’s.

Work Experience

IT/MIS Manager

July 2013 to December 2016

Elite Research Institute - Miami, FL

Responsible for the management, maintenance, and security of data network.

Microsoft Exchange implementation and administration.

Desktop Management.

Maintenance and Control of IT and Supplies Inventories.

Developed and managed project plans while providing status updates to management.

Designed, documented and executed appropriate maintenance procedures including system upgrades, patch management and system backups.

Evaluated alternatives and developed recommendations for technology/process solutions to meet business requirements keeping costs under budget.

Administered phone system, network, Internet, e-mail and web site connectivity.

Managed firewall, network monitoring and server monitoring both onsite and off.

Used a wide variety of techniques and tools in the development and unit testing of software applications, including: object oriented programming languages and software tools, analysis and design techniques, data base management systems, data access and retrieval programs.

Company website development and maintenance.

Performed Help Desk functions providing daily technical support to ensure company staff had necessary tools to perform tasks efficiently

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IT/MIS Manager/Program Supervisor

June 1999 to June 2012

Miami Jewish Health System (Community Service Division) - Miami, FL

Responsible for the management, maintenance, and security of the Community Service Division data network.

Implemented and managed Track-It Help Desk software.

Maintenance and Control of IT and Supplies Inventories.

Division main application migration to Lotus Domino based application.

Participation with a development team in software customizations.

Developed and managed project plans while providing status updates to management.

Design and development of applications and reports using MS Access and Crystal Reports.

Designed, documented and executed appropriate maintenance procedures including system upgrades, patch management and system backups.

Evaluated alternatives and developed recommendations for technology/process solutions to meet business requirements keeping costs under budget.

Administered phone system, network, Internet, e-mail and web site connectivity.

EDI Medicaid billing software development.

Created virtual test environments using VMware and Hyper-V.

Managed firewalls, network monitoring and server monitoring both onsite and off.

Used a wide variety of techniques and tools in the development and unit testing of software applications, including: object oriented programming languages and software tools, analysis and design techniques, data base management systems, data access and retrieval programs.

Performed Help Desk functions providing daily technical support to ensure company staff had necessary tools to perform tasks efficiently

MIS Manager

December 1996 to June 1999

Commercial Jet, Inc. – Miami, FL

Design and implementation of company network infrastructure.

Software development for Time and Work Orders tracking.

Performed high resolution scanning and digital image manipulation for airplane painting department.

Single-handedly developed process to improve workflow and communication between in-house departments.

Served as operating system expert, providing technical support for entire organization.

Responsible for the management, maintenance, and security of the entire company’s data network.

Instructor

July 1986 to December 1994

Centro Nacional de Superación y Adiestramiento de Informática (CENSAI) – Havana, Cuba

Provide instruction to groups of 30+ students on PC Operation and programming on Basic, Pascal, COBOL, C, dBase, Clipper, FoxPro.

Education

University of Havana, 1985

Havana, Cuba

Licensed on Cybernetics-Mathematics

Courses

Diploma in Computer Networking

Diploma in Information Technology Management

Diploma in Project Management

Crystal Reports

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