Manager Customer Service
Resume:
JON STITES
Lexington SC, ****2
Mobile: 803-***-****
Email: ***********@*****.***
OBJECTIVE
To work hard in a fulfilling and challenging position with a stable, well established company and to utilize my skills developed over a 28 year career in the production/quality industry.
WORK HISTORY
Aug 2013 Manufacturing Supervisor
to RR Donnelley
Present Columbia SC, 29209
Oversight of all production operations including scheduling, approvals, production, inspection and shipping preparation. Responsibilities include but are not limited to:
Reviews / Evaluations
Training
Safety Compliance
ISO Compliance Review
Quality Control Review and Research
Maintenance tracking and compliance
Continuous improvement research and initiatives
Customer service
Manage multiple projects though all departments
April 2013 Press Operator
to Professional Printers
Aug 2013 Columbia SC, 29169
Press production, operations, and maintenance
Sep 1990 Plant Manager
to Crowson Stone Printing / Indexx Printing
April 2013 Columbia SC, 29209
Oversight of all production and manufacturing operations. Responsible for maintenance and repair of entire facility. Evaluate, mentor, train, coach and discipline staff when necessary. Meet and exceed all production and scheduling requirements. Work with vendors, order all supplies related to daily operations. Responsibilities include but are not limited to:
Direct hiring and terminations
Hourly payroll evaluation and assessment
Reviews
Safety Compliance
Hazardous Material Compliance
Logistics
Repair and Maintenance
Scheduling
Purchasing
July 1989 Press Operator
to Royal Printing
Sep 1990 Columbia SC
Operation and maintenance
Oct 1987 Press Operator
to Laurel Printing
July 1989 Columbia SC, 29209
Operation and maintenance of various machinery
SOFTWARE / SYSTEM SKILLS
Multiple company based software and machinery systems
Microsoft Office
Widows
EDUCATION
Aug 1983 Airport High School
to West Columbia SC, 29170
May 1987 High School Diploma
PROFESSIONAL QUALIFICATIONS
Trained in Heidelberg, Germany on multi-million dollar machinery and operating systems.
Trained at Heidelberg facility in Atlanta, Georgia on control systems.
Management, training, mentoring of 50+ employees.
Trouble-shoot, repair and maintain multi-million dollar production equipment in a fast paced environment.
PERSONAL QUALIFICATIONS
Experienced in general and finished carpentry, electrical, plumbing, automotive and small engine repair.
Maintenance and repair of small and large machinery.
Skilled in working math, measurements, blue prints and simple or complex instruction.
REFERENCES
John DeLoach
Owner – Crowson Stone Printing
Rob Anderson
Heidelberg USA - PEMK
Tim Craig
Plant Manager – Professional Printers
Drew Allgire
South Carolina Electric and Gas - Scana
Steve Muise
Sales Associate – Superior Printing Ink
Tom Lindsay
Technical Sales Specialist – Allied Chemical
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