IT/Customer Service
Resume:
Carmen Lampkin
St. Louis, MO *****
******.*******@*****.***
Seeking entry level opportunities regarding:
Help Desk/IT Tech Support
Computer information systems degree candidate with over four years of successful experience in customer service-driven positions. Excellent work ethic and reputation for delivering strong performance, exceeding expectations, and learning new responsibilities in a fast-paced environment.
General Skills:
Strong listening, verbal, and written communication skills.
Demonstrated initiative for continuous learning.
Fundamental understanding of operating systems, Microsoft Office applications.
Positive and detail-oriented individual who thrives in team settings.
Ability to work under minimal supervision.
Able to work extended evenings, early mornings and weekends.
Work Experience
MASTEC ADVANCED TECHNOLOGIES, St. Louis, MO May 15 2016 to March 21 2017
Cellular Expert
Deliver and help set up new phones/tablets to customers home or work.
Transfer content over for customers.
UNITED FULFILLMENT SOLUTIONS INC, St. Louis, MO Dec 1 2015 to May 13 2016
Production Associate (Packer)
Verify orders are correct, package the orders depending on client's needs and then ship them.
JIMMY JOHN’S, St. Louis, MO May 2 2012 to May 13 2016
Person in Charge
Train new employees on job duties such as cash register, food prep and cleaning.
Granted managerial privileges such as applying customer discounts and voiding transactions.
Earned multiple pay raises.
Several outstanding employee reviews from managers.
Education
DEVRY UNIVERSITY, St. Louis, MO Program Completed: Oct 2014
(College of Engineering and Information Sciences)
Bachelor of Science Degree, Computer Information Systems
Concentration: Enterprise Computing
Cumulative GPA: 3.97, Dean’s List
OAKVILLE SENIOR HIGH, St. Louis, MO Graduated: May 2011
Cumulative GPA: 3.7, Magna Cum Laude
Certifications
COMPTIA A+ Date Earned: 4/20/17
Contact this candidate