Manager Customer Service

William J. Morrison

**** ******* ***** *******, ** 17042

717-***-**** *************@*******.***

Manager

Seasoned Manager demonstrates strong skills across all areas of business operations and is currently seeking new challenges. Adept leader attuned to business needs and able to address matters efficiently and effectively. Experienced in interviewing and hiring employees, as well as ensuring proper training and professional development.

Areas of Expertise

Customer Service

Inventory

Cost Management

Labor Laws

Scheduling

Team Building

Budgeting

Recruitment & Training

Quality Control

Professional Experience

CARROLS CORPORATION, Lebanon, PA 1997 to Present

General Manager

Expertly manages all personnel, including coordinating schedules and ensuring proper training

Monitors restaurant operations, securing customer satisfaction and high product quality

Maintains comprehensive understanding of labor laws

Mentors employees and cultivates a positive environment

Awarded Manager of the Year in 2008

ARH INCORPORATED, Lebanon, PA 1987 to 1997

Owner and General Manager

Owned and operated franchise restaurant

Managed staff and scheduling

Monitored compliance with operating standards and regulations

Credentials

Food Safety Certified

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