Engineer Network

Ryan M. Huynh

US. Citizen

***** ****** **. • Ashburn, VA 20147 • H: 703-***-**** • M: 571-***-**** • ***********@*****.***

Objective: Looking for advance position in Network and Telework engineering areas where I can support and grow with your Team. Over 10 years of experience as Network Engineer with strong background in networking and wireless.

Education: Virginia Polytechnic Institute and State University (Virginia Tech), B.S. Electrical Engineer 1998

Certifications: Cisco CCNA 2016, Juniper JNCIA-Junos, Security +

Skills:

System Administration of the Cisco Virtual Office (CVO) include Arcana Network’s Manage Express Virtual Office (MEVO)

Troubleshoot Cisco SOHO FlexVPN, AnyConnect Network and VPN, Cisco ISE and NAC

Proficient with Cisco 2921, 881W, 891W, Catalyst 6500 datacenter switch

Proficient with Juniper EX4200, EX4500 switches

Proficient with F5 NAT and Virtual Server; Infoblox IP Address Management (IPAM); Riverbed CX7xx and 5xxx series; Cisco Wireless Management(AP2000)

Proficient in OSPF, RIP, RIP, BGP, EIGRP

Strong background in LTE and CDMA technologies and tools such as QXDM, XCAP/XCAL

Experiences:

Evolver Inc., Arlington, VA 12/2014 – Present

Network Engineer.

One of the lead engineer in a team of 4-person in the Cisco Virtual Office (CVO) project.

oDaily duties include provisioning sometime up to 50 Cisco 881W and 891W routers for USPTO telework program.

oSpecifically, using Arcana Networks’ Manage Express Virtual Office (MEVO), Cisco 2921 router for Secure Deployment Provisioning (SDP), Cisco 1002 ASR routers, my team create a Small-Office Home-Office (SOHO) router which has 2 Power-over-Ethernet (PoE) ports added-on.

oThe SOHO router establishes an IPSec tunnel to the Cisco ASR backend with Cisco’s FlexVPN. A Cisco IP phone is also provided with the SOHO router and with Cisco Extension Mobility, the same user phone number at work can be reached over the VPN tunnel.

oTest and validate that each SOHO router can establish the IPSec tunnel, power up the Cisco IP Phone and must provide ip address for a Universal Laptop.

oWorking with users to troubleshoot connectivity issues to ensure that the VPN tunnels are established between the Customer Premises Equipment (CPE) and the USPTO network.

oTest Cisco AnyConnect v4.2’s Network and VPN modules from the SOHO router tunnel to ensure the UL can establish the VPN before issuing them the USPTO Telework Employees.

oPerforming IOS/code upgrades for the Cisco 881 and 891 routers (bugs fixes and vulnerabilities) using MEVO to push out new configuration templates.

oUpdating DNS record for all SOHO routers using Infoblox.

oPerform RMAs of defective Cisco routers.

Evolver Inc., Arlington, VA 12/2014 – Present

Network Engineer (con’t)

Perform IOS upgrades of Cisco Catalyst (Cisco 6500-E) via Cisco’s Network Compliance Management (NCM).

Troubleshoot USPTO network problems such as discrepancies in ISE, DNS, Public WIFI, and VLAN/port configuration.

Perform Infoblox DNS and IPAM (IP Address Management) to all ip changes in addresses, device names.

Sprint Nextel Inc., Reston, VA 09/2010 –11/2014

Telecom Design Engineer III (Network Development – Application & Device Engineering)

Lead Sprint Device Certification of WiMAX and LTE Modems, Dual-Mode (CDMA & WiMAX) PC Cards, PDA and Smart phones.

Track and analyze support calls and information requests to identify areas of need and create strategies to lessen end-user reliance on support and to enhance end-user capability.

Develop and maintain comprehensive and detailed documentation including operation guidelines & procedures, inventories, checklists, deployment guides, training guides and support materials.

Provide Tiers 1/2/3 support via secure phone.

Develop new comprehensive Sprint 4G Device Certification Programs.

Mentored engineers with application-layer skillsets.

Submit Engineering Change Request (ECR) detailing recommended changes based on testing outcomes.

Develop test strategy for Network Entry and Initialization, Device and User Authentication, Service Flow Authorization and Mobile-IP Registration.

Specify procurement and licensing of test equipment needed for certification based on standards and Sprint’s performance requirements. Analyze competing test equipment vendors and choose ideal equipment based on cost-benefit analysis.

Specify test areas and test cases to be developed and executed by Sprint. Recognize 3rd Party WiMAX and LTE Labs. Monitor and coordinate design, development and execution of 3rd Party Sprint WiMAX and LTE certification.

Engaged management to review engineer’s test area assignments to align skill sets with work.

Apptis Chantilly, VA 02/2010-09/2010

Served as a Team Lead for the DoD project in the Transition Inventory Validation of the FTS2001 Contract to the Networx Contract.

Assisted the Program Manager in development and implementation of Configuration and Quality Assurance Plan.

Assisted the Program Manager in leading the FTS2001 Inventory and Reconciliation Data team.

Performed validation and verification of existing FTS2001 telephone numbers to determine status.

Established working relationships with Agency contacts.

Designed spreadsheets, databases, and status reports to implement analysis techniques.

Monitored and reviewed the validated baseline inventory to identify services to be transitioned or disconnected.

Reviewed Contractor Operational Support Systems for inventory reconciliation.

Utilized GSA transition support tools and processes for project management.

SPRINT NEXTEL Mclean, VA 02/2000 – 03/2009

Engineer II (Network Engineer)

Led small teams of contractors to plan and coordinate all phases of network design Life Cycle which included initiation of search rings, requirement analysis, design, development, integration & test, implementation, operation & maintenance, and disposition for the new site coverage.

Leading continuous improvement activities for equipment. Monitoring key technical developments and operational trends in order to identify potential improvements to existing equipment, development of new capability/technology or modification of designs.

Performed regular system backups and recovery procedures, closely following SOPs to ensure system security

As a SME, troubleshoot, identify, and resolve issues in an efficient and timely manner.

Use Remote technologies such as DameWare and Windows Remotes Assistance to help troubleshoot problems.

Closing service request with detailed information of the resolution documented in the SSTAT (Single Source Ticketing Analysis) tracking System.

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