Senior Business/Data Analyst
Resume:
BHAVANA SINGH
Sr. Business Analyst/Business Data Analyst
*******.*****@*****.***
******@*************.***
PROFESSIONAL SUMMARY
Over 9 years of IT experience in the field of Business/Data Analysis, Process Improvement and Data Integration
Strong experience in Business and Data Analysis, Data Profiling, Data Migration, Data Integration, and Metadata Management Services
Strong understanding of Data Modeling concepts, Star & Snow-Flake Schemas, FACT and Dimensions Tables, Physical and Logical Data Models
Ability to collaborate with peers, in both business and technical areas, to deliver optimal business process solutions in line with corporate priorities
Software Development Life Cycle (SDLC) experience including Requirements, Specifications Analysis/Design, and Testing
Experience in developing accurate business process requirements for Insurance, Banks, and State Government projects
Experience in understanding Stored Procedures, Stored Functions, Database Triggers, and Packages using PL/SQL
Good Data Warehousing concepts including Metadata and Data Marts
Experience in conducting Joint Application Development (JAD) sessions with end-users, Subject Matter Experts (SME's), Development and QA teams
Extensive experience in project management best practices, processes, & methodologies, including Rational Unified Process (RUP) and SDLC
Excellent communicator focused on customer service
Ability to understand current business processes and implement efficient business processes
Expertise in defining scope of projects based on business requirements, including documentation of constraints, assumptions, business impacts & project risks.
Relationship Management Process Design and Improvement Database Design
Strong background in support documentation
Involved in the process design documentation of the Data Warehouse Dimensional Upgrades
Analysis and review of software and business requirement documents
Experience in conducting requirement gathering sessions, feasibility studies, and organizing the software requirements in a structured manner
Experience in gathering business and technical requirements that would best suit the needs of the technical architectural development process
Team lead skills encompassing user interviews, coordination with Tech Lead, DBAs, Developers, and QA/QC Analysts during the design phase
Skilled at interviewing Subject Matter Experts by asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business and technical people
Work Experience in People soft Tool
Application testing experience with working knowledge of automated testing tools like Mercury Quick Test Professional and Load Runner
PROFESSIONAL EXPERIENCE
PVH Corporation (CALVIN KLEIN, TOMMY HILFIGER, MICHEAL KORS, PHILIPS VAN HEUSEN), New York, NY
Sr. Business/Data Analyst April 2016-Till Date
Work as Sr. Business /Data Analyst for Multi-Brands on Back end as well as front end. Support the data integration of all the brands from legacy PLM Systems into JDA Systems to XPC system.
Responsibilities:
Create Business Requirement and Functional Requirement for data integration from JDA System to XPC system for Multi -Brands
Generate Daily report for Style Attribute for Multi- Brand and Run the analysis if all the required fields are populated if not Analysis it why it’s missing, and if it’s Missing in Both XPC and JDA or its data entry error.
Create Weekly Data Quality Reports for Multi Brands which includes Data Extraction, Business Rules Generation, Compiling and Building Report and Trouble Shooting if any Issues.
Maintaining the Business Document with new season and new Style Attributes and it comes.
Creating Data Dictionary with the Attributes details and definitions.
Working on price files and creation mapping documents
Worked on document test cases, perform testing, and document test findings
Database level Update for any change to Domain values used in SQL Rules, Update the tables
Working on New –Attributes addition and creation mapping documents
Understand data, data relationships, and identity data gaps across multiple Brands.
Worked on scale business intelligence and data warehousing systems
Worked on Agile Development methodologies
Experience on JDA,XPC systems
Experience in data analysis, strong SQL, Excel and Access
Documented the complete process flow to describe program development, logic, testing, and implementation, application integration, coding.
NYU LANGONE (NYU SCHOOL OF MEDICINE AND NYU HOSPITAL), New York City, New York
Sr. Business/Data Analyst March 2015- April 2016
Working as Sr. Business/Data Analyst on collaborating with senior-level functional leads to identify and execute opportunities for cost reductions and avoidance for indirect goods and services
Responsibilities:
Work with functional leads and Finance to identify opportunities for cost reductions and avoidance using PeopleSoft Applications
Create and deploy targeted category strategies supported by robust analysis and research
Design, deploy and monitor indirect procurement metrics
Analysis and working on spend data and piece data
Working on big Data, Data warehouse, reports and historical data.
Creating data bases, reporting and contract documentation
Working on price files and creation mapping documents
Relationship Management Process Design and Improvement Database Design.
Involved in the process design documentation of the Data Warehouse Dimensional Upgrades
Design, deploy and monitor indirect procurement metrics
Experience in data analysis, strong SQL, Excel and Access
Create and deploy targeted category strategies supported by robust analysis and research
Worked on construct meaningful and persuasive business cases and productively influence multiple functions and senior management.
STRYKER (HEALTH CARE), Portage, MI August 2014-Feb 2015
Sr. Business Analyst/Business Data Analyst
Worked as Sr. Business Data Analyst on sourcing Orders and Sales data in a staging area for 16 different Selling Divisions, from 15+ disparate global source systems, originating from 5 different ERP Systems (Oracle 11i, Oracle R12, MfgPro, JD Edwards, and PRMS)
Responsibilities:
Work with a diverse IT community to identify project data requirements and detailed data requirements need to source data for the project.
Secure source data from 15+ disparate sources, identifying and communicating data gaps or inconsistencies.
Testing to verify data accuracy in staging area from sources and in delivered extracts to downstream application team.
Ensure clear communication between all involved IT Teams.
Strong communication and relationship skills for working with global teams remotely.
Strong business intelligence and data warehousing understanding.
Worked on elicit detailed data requirements from other IT Teams.
Involved in the process design documentation of the Data Warehouse Dimensional Upgrades
Worked on translate project data requirements into detailed extract specifications in order to source the data needed to provide the requested data.
Understand data, data relationships, and identity data gaps across multiple sources.
Worked on document test cases, perform testing, and document test findings.
Maintain clear communication channels with IT and business stakeholders.
Understand and navigate complex interpersonal and political issues.
Experience navigating complex interpersonal and business relationships
Experience working remotely with multiple global teams
Worked on scale business intelligence and data warehousing systems
Worked on Agile Development methodologies
Worked on Order and Sales data
Experience on Oracle EBS, MfgPro, JDE, and PRM ERP systems
BLUE CROSS BLUE SHIELD OF WESTERN NEW YORK (HEALTHNOW), Buffalo, NY March 2013 – July 2014
Sr. Data Analyst
Worked as a Sr. Data Analyst on “Out of Pocket Max” Project (Obama Care) for Health Now’s members
Responsibilities:
Identified sources and performed data profiling on the identified sources
Performed Source to Target data analysis and data mapping
Participated in meetings with Technical and Business SME's and provided solutions in various aspects
Participated in Data Validation discussions with Data Architects
Performed smoke testing on developer release code
Assisted Developers with development effort and integration needs
Assisted QA with business validation, knowledge transfer, and QA result validation. Wrote (inbound and outbound) mapping for all the vendors
Performed validation process for all the inbound and outbound mapping documents using sample claim file received from all vendors
Wrote business rules in source to target data mapping document to make it easy and clear for developers and testers
Created SQL scripts to find data quality issues and to identify keys, data anomalies, and data validation issues
Documented the complete process flow to describe program development, logic, testing, and implementation, application integration, coding
UNITED HEALTHCARE, NJ Mar'12 - Mar ‘13
Sr. Business/Data Analyst
Worked as a Sr. Data Analyst and created a sales and service data mart required for Business Intelligence and reporting purposes. The existing system, which allows the agents to enter, modify new sales/service data, is used as one of the company’s major source systems.
Responsibilities:
Performed data profiling in the source systems that are required for Data Marts
Documented the complete process flow to describe program development, logic, testing, and implementation, application integration, coding
Worked with internal architects and assisted in the development of current and target state enterprise data architectures
Worked with project team representatives to ensure that logical and physical data models were developed in line with corporate standards and guidelines
Performed data analysis and data profiling using complex SQL on various sources systems
Created SQL scripts to find data quality issues and to identify keys, data anomalies, and data validation issues
Involved in defining the source to target data mappings, business rules, and data definitions
Responsible for defining the key identifiers for each mapping/interface
Responsible for defining the functional requirement documents for each source to target interface
Documented, clarified, and communicated change requests with the requestor and coordinated with the development and testing team
Reverse engineered all the Source Databases using Erwin
Documented data quality and traceability documents for each source interface
Involved in data warehouse design
Documented the complete process flow to describe program development, logic, testing, and implementation, application integration, coding
Worked with internal architects in the development of current and target state data architectures
Used data analysis techniques to validate business rules and identified low quality missing data in the existing Amgen enterprise data warehouse (EDW)
Environment: Oracle 10g/11g, MS Access 2007, MS Excel 2007, MS Word 2007, MS Outlook 2007, Erwin, Crystal Reports, PowerPoint 2007, SharePoint
STATE of ARIZONA, Phoenix, AZ Jul'11-Feb'12
Sr. Data Analyst
The "customers" of the Information Technology Department are the other Pima County departments, and the services cover the spectrum of information technologies. The services include programming, operating, and maintaining County computer systems. I worked as a Sr. Data Analyst for Information Technology Department in generating about 200 reports to the county's other departments (Project Management, Finance and Budgeting). The Data Warehouse was developed from the operational source systems after consolidating into a Decision Support System for analyzing data. The Data Warehouse was scheduled to get data from different databases of operational system, which then is loaded into staging area using Informatica. This was a huge Data Warehousing Implementation involving ETL Informatica, Oracle 11g, MS SQL Server, and Business Objects.
Responsibilities:
Gathered requirements, analyzed, and wrote the design documents
Provided End-user Training and documentation for customer reporting services
Attended JAD sessions and created reports for Budgeting, Finance and Project Management departments of Pima County
Participated in the Analysis, Design and Development Phases of report development, performance tuning and production rollout for every report of Information Technology Department
Performed data analysis and data profiling using complex SQL on various sources systems
Wrote SQL queries on the databases, wrote test validation scripts and performed system testing
Wrote SQL scripts to test the mappings and developed traceability matrix of business requirements mapped to test scripts to ensure any change control in requirements leads to test case update
Involved in extensive Data validation by writing several complex SQL queries and involved in back-end testing and worked with data quality issues
Worked with the developers during coding and while doing the remediation of the software
Worked with the users to do the User Acceptance Testing (UAT)
Documented all data mapping and transformation processes in the functional design documents based on the business requirements
Created technical specifications documents based on the functional design document for the ETL coding to build the data mart
Created data trace map and data quality mapping documents.
Performed data profiling and data quality
Designed and implemented report layouts according to reporting standards of the department.
Owned the assigned reports, worked on them and updated the Report Development Scheduler for status on each report
Worked on daily basis with lead Data Warehouse developers to evaluate impact on current implementation, redesign of all ETL logic
Adhered to the reporting standards laid down by Pima County ITD
Took initiative to drive the report development process
Worked on exporting reports in multiple formats including MS Word, Excel, CSV and PDF
Responsible for making the report available for scheduling or viewing on demand
Worked with Technical Experts to Improve Report Performance and performed System testing
Environment: Oracle 11g, SQL Server 2008, Windows XP, Microsoft Project 2000, Informatica, HTML, Business Objects, Erwin, MS Excel, SharePoint 2010, PowerPoint, MS Visio and MS Outlook
BANK OF AMERICA, Columbus OH Jan'10-June'11
Sr. Data Analyst
As a Sr. Data Analyst, I was involved in documenting the business process by identifying data required in determining the Asset Based Lending loans that are eligible for financing and securitization from multiple sources and the method of obtaining and storing data.
Responsibilities:
Worked according to the software development life cycle
Gathered requirements from remotely based business users and defined and elaborated the requirements by holding meetings with the users (who are also Fifth-third employees)
Analyzed the historical documentation, supporting documentation, screen prints, e-mail conversations, presented business and wrote the business requirements document and got it electronically signed off from the stake holder
Wrote the test cases and technical requirements and got them electronically signed off.
Created new reports based on requirements
Utilized simple methods like PowerPoint presentations while conducting walkthroughs with the stakeholders
Conducted GAP analysis so as to analyze the variance between the system capabilities and business requirements
Interacted with teams in AFS, ACBS and Infolease to extract the information for the reports
Involved in defining the source to target data mappings, business rules, business and data definitions
Created Report-Models for ad-hoc reporting and analysis
Extensively designed data mapping and filtering, consolidation, cleansing, integration, ETL, and customization of data mart
Provided 24 x 7 problem management support to the development team
Documented various Data Quality mapping document
Performed small enhancements (data cleansing/data quality)
Performed data analysis on the existing data warehouse
Worked on daily basis with the main frame team and lead data warehouse developers to evaluate impact on current implementation
Communicated with the third party vendor to do the programming
Upgraded the present application by adding new functionalities and adding new reports
Wrote regression test cases, did smoke testing with users
Coordinated (with business users, data base administrator, mainframe team and testing team) in mirror to production testing
Conducted User Acceptance testing (UAT) and worked with users and vendor who build the system
Environment: MS Office 2007, MS Visio 2003, Windows XP, AFS, MS Excel, SharePoint, PowerPoint, MS Project, UML, SQL Server, Erwin, Business Objects, MS Outlook
VERITA, Arizona AZ Jul'08-Dec'09
Business/Data Analyst
Worked as a Business/Data Analyst at the State of Arizona Department of Education in a unit that is responsible for carrying out the rules and statues for the licensure of certified school professionals. The product of this unit is the legal document that enables the professional educator to work in Arizona.
Responsibilities:
Analyzed the business and wrote Business Rules Document
Implemented and followed a Scrum Agile development methodology within the cross functional team and acted as a liaison between the business user group and the technical team
Gathered requirements and created Use Cases, Use Case Diagrams, Activity Diagrams using MS Visio
Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements
Facilitated (JAD) Joint Application Development sessions to identify business rules and requirements and documented them in a format that can be reviewed and understood by both business people and technical people
Used MS Visio for business flow diagrams and defined the workflows
Performed data analysis for the existing data warehouse and changed the internal schema for performance
Participated in designing and development of the application
Used user stories approach for describing the requirements using the user story template
Wrote technical papers, gathered technical requirements, and compiled them to help the design system
Created Use Case specifications, business flow diagrams, and sequence diagrams to facilitate the developers and other stakeholders to understand the business process according to their perspective with possible alternate scenarios
Interacted with the software development team and executive team to liaison the business requirements to ensure that the application under development adheres to the business requirement
Performed data mapping from source to target
Extensively used SQL for accessing and manipulating database systems
Participated in design walk-throughs with SMEs to baseline the business architecture
Facilitated in the overall management of the project including mitigation, status reports, client presentations, defining milestones, deliverables and establishing critical success factors
Was jointly responsible for monitoring the progress of the development and QA team
Worked closely with QA team and developers to clarify/understand functionality, resolve issues and provided feedback to nail down the bugs
Created Use Case diagrams using UML to define the functional requirements of the application.
Performed Acceptance Testing (UAT), unit testing and documenting
Maintained a close and strong working relationship with teammates and management staff to achieve expected results for the project team
Organized meetings with the development teams to elicit use cases and document them
Wrote manual Test Cases for checking the application
Used Agile methodology for repeated testing
Involved in manual testing by checking of various validations
Created, maintained, and executed manual test scripts
Developed functional specifications and testing requirements using Test Director to conform to user needs
Environment: MS Office 2007, MS Visio 2003, Share Point, PowerPoint, MS Project, Windows XP, UML, SQL, Test Director, MS Outlook
PNC BANK, Philadelphia PA May'07-Jun'08
Business/Data Analyst
Worked as a Business/Data Analyst for the “E-commerce” platform, an online banking application that enables customers to access their checking, savings, and credit card accounts through the internet. This project involved developing the application using Servlets and JSP's under the Struts framework.
Responsibilities:
Involved in gathering business requirements from end users and management
Analyzed requirements and created Use Cases, Use Case diagrams, sequence diagrams using Rose
Used Rational RequisitePro for managing and configuring the requirement analysis effort
Extracted the business requirements for E-commerce from various sessions with business leads and maintained them using Requisite Pro, tracing them all the way to the system artifacts
Planned, coordinated, and monitored project levels of performance and activities to ensure project completion on-time
Prioritized requirements to be developed according to Agile methodology
Performed extensive requirement analysis and gap analysis
Facilitated (JAD) Joint Application Development sessions to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people
Used sessions, workforce for running and loading the data from source to target data warehouse
Followed established formats and procedures, created new formats, as well as researched, created, edited technical and business data documents
Extensively used SQL for accessing and manipulating database systems
Participated in design walk-through with SME's to baseline the business architecture
Worked closely with QA and developers to clarify/understand functionality, resolve issues and provide feedback to nail down the bugs
Effectively implemented defect management process using Clear Quest
Maintained a close and strong working relationship with teammates and management staff to achieve expected results for the project
Involved in writing manual test cases and test scripts for checking the application
Assisted the database modelers in preparing the logical and physical data models and ascertained that requirements have been met
Developed functional specifications and testing requirements using Test Director to conform to user needs
Was involved in UAT testing
Prepared user training manuals and successfully conducted user training sessions
Environment: Windows XP, Rational Rose, MS Visio, Rational Requisite Pro, UML, MS Project, Oracle 9i, MS Office, UML, MS Word, SQL, Clear Quest, Test Director, Oracle 11i, Oracle R12, MfgPro, JD Edwards, and PRMS,PeopleSoft
EDUCATIONAL QUALIFICATIONS
M.S. In Computer Science.
Master in Computer Application (M.C.A.)
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