Customer Service Sales
Resume:
MOHAMAD AIDID RIZAL BIN ROSLAN
Contact Details
Address : B 3A 3A Villa Wangsamas
Jalan Seri Wangsa 1, Wangsa Maju, 53300
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Mobile No. : +601-****-****
E-mail Address : ***********@*****.***
Personal Particulars
Age : 25 years old
Date of Birth : 21st October 1991
Place of Birth : Hospital Besar Teluk Intan, Perak.
NIRC : 911***-**-****
Gender : Male
Race/ Religion : Malay/Islam
Nationality : Malaysian
Marital Status : Single
Height/Weight : 171cm/73kg
Spoken & Written : Malay and English
Expected Salary : RM 3, 500 and negotiable
Education Background
2014 Bachelor in Business Administration (Hons) Marketing
Universiti Teknologi Mara, Perak (2012 – July 2014)
GPA: 2.67
2012 Diploma in Investment Analysis
Universiti Teknologi MARA Arau, Perlis (2009 -2012)
GPA: 2.71
2012 Malaysian University English Test (MUET)
Result: Band 3
2008 Sijil Pelajaran Malaysia (SPM)
Sekolah Menengah
Result: Pass
2003 Penilaian Menengah Rendah (PMR)
Sekolah Menengah
Result: Pass
Career Objective
I have the aim to enhance my skill and gain both practical and technical experiences in the field of business marketing while contributing my own knowledge to the organization. I am seeking of a stable workplace and dynamic environment that can permit me giving the best for the industry development.
Employment History
• DoubleTree by Hilton Kuala Lumpur Sales Coordinator
Company Name : DoubleTree by Hilton Kuala Lumpur
The Intermark 348, Jalan Tun Razak, 50400 Kuala
Lumpur, Wilayah Persekutuan Kuala Lumpur,
Position Title : Sales Coordinator
Specialization : Personal and Online Approaches Sales
Duration : August 2016 - Present
•Petronas Mesralink Customer Engagement Unit
Company Name : PETRONAS DAGANGAN BERHAD
Suite A -22- 1, Hampshire Place
Office, 157 Hampshire,
No 1 Jalan Mayang Sari 50450 Kuala Lumpur
Position Title : Customer Service Agent
Specialization : Customer Service, Personal Approaches Sales
Duration : August 2015 – July 2016
• TM Point Service / Product Consultant cum Sales Executive
Company Name : TM Point Seri Iskandar
No 2, Jalan Ib 1, Taman Iskandar Bistari,
32600 Seri Iskandar.
Position Title : Product Consultant
Specialization : Customer Service, Personal Approaches Sales
Duration : January 2015 – June 2015
•Industrial Training (Degree in Marketing)
Company Name : TM Point Seri Iskandar No 2, Jalan Ib 1, Taman Iskandar
Bistari, 32600 Seri Iskandar, Perak Darul Ridzuan
Position Title : Customer Service Executive
Specialization : Telecommunication
Duration : July 2014 - December 2014
•All About Communique Sdn. Bhd
Company Name : All About Communique Sdn. Bhd
No. 12 2A, Jalane Pengkalan Barat 32,
Stesen 18, 31650 Ipoh, Perak
Position Title : Clerk Assistant
Specialization : Business Management and Administration
Duration : March 2012– July 2012
Skills
(Proficiency: Advanced - Highly experienced; Intermediate - Familiar with all the basic functionalities; Beginner - Just started using or learning the skill)
Skills Proficiency
Microsoft Word Advanced
Microsoft Power Point Advanced Microsoft Office Excel Advanced
Adobe Photoshop Intermediate
Statistical Package for the Social Sciences (software) Advanced
Communication Advanced
Teamwork Advanced
Personal Strength
•Practical, prefer to build on ideas rather than generate them
•Focused on task, persists until job is done.
•Have good interest in solving problem task in any circumstances.
•Hardworking and responsible person in doing work given.
•Punctual, complete work on time.
•Able to express viewpoints or listen to others.
•Detailed, Meticulous and observant, quick to pick out abnormalities
•Possess B2 and D driving license.
Additional Coursework
•Marketing Research
•Intercultural Skills
•Critical Thinking Skills
•Creative Skills
•Interpersonal Skills
•Consumer Behavior
•Organizational Skills
•Sales and conducting event.
Extracurricular Activities
Universiti Teknologi Mara, Perak
Project Manager
Study Visits to ZulDesign, Rawang Selangor
Involved in a marketing exhibition in UiTM Sri Iskandar
Conducting marketing event with the Marketing Organisation UiTM Sri Iskandar
Universiti Teknologi Mara, Arau, Perlis
Conducted a investment event during in UiTM Arau.
Sekolah Menengah Kebangsaan Gunung Rapat
Champion, Sekolah Menengah Kebangsaan Gunung Rapat Soccer Tournament
Champion, SekolahMenengah Kebangsaaan Gunung Rapat Handball
Second place, Sekolah Menengah Kebangsaan Gunung Rapat Iskandar Marching Competition
References
•Zulfikri bin Zulkafli
Senior Sales Manager
DoubleTree by Hilton Kuala Lumpur
•Mohd Ariff Ridhwan Bin Roslan
Manager
TM Point Seri Iskandar
013 - 599 8984
3. A Ghaffar A Rahman
Team Leader
PETRONAS Mesralink
Contact this candidate