Human Resource Resources
Resume:
Cindy Smale, M.S., SPHR, CLC
E-mail: **********@*****.***
Career Summary
Successful human resource and operations executive with track record of making positive changes in organization’s culture, and leading HR and support service operations to increased organizational effectiveness in the following areas:
Employee Engagement Employee Recruitment and Retention Employee Recognition
Performance Management Employee Relations Succession Planning Employee Development Management Accountability Financial Improvements
Professional Experience:
Activity Director October 2016 – March 2017
Wilder Corporation – Tip O Texas RV Resort, Pharr, TX
Manage 90+ weekly activities and entertainment events for 900+ site RV resort.
Run business operations for the activities department.
Human Resource Director August 2015 – September 2016
Livingston Regional Hospital, Livingston, TN
Manage all function of Human Resources for a 114 bed hospital and physician clinics.
Successful conversion of job descriptions to learning system for launch of electronic performance evaluations.
Developed recruitment plan to focus on nursing shortage.
VP of Human Resource & Support Services April 2006 – January 2015
Indiana University Health Bedford Hospital, Bedford, IN
Managed Human Resources, Marketing & PR, Service Excellence, Community Outreach, Volunteers and Gift Shop, Dietary Services, Diabetes Clinic, Sleep Clinic, Respiratory Services, Supply Chain and Environmental Services.
Led successful conversion of HR and Payroll Systems in 2014.
Implemented automated performance management system in 2012.
Achieved 98th percentile in employee engagement in 2014.
Maintained employee turnover between 4 and 10% since 2008.
Vice President of Human Resources October 2012 - December 2014
Indiana University Health Paoli Hospital, Paoli, IN
Achieved 95th percentile in employee engagement in 2014.
Aligned all benefits with Hospital System and achieved savings of over $150,000.
Led successful conversion of HR and Payroll Systems in 2014.
Human Resource Director November 2001 – April 2006
Indiana University Health Bedford Hospital, Bedford, IN
Managed all aspects of Human Resource operations and administration for hospital and physician clinic of 525 employees.
Director December 2000 – November 2001
State of Indiana – Family & Social Services Administration
Lawrence County Office of Family & Children, Bedford, IN
Directed daily operations for Public Assistance and Child Protection Services.
Established budget and made expenditure decisions that affected county tax dollars.
Reduced Lawrence County’s child welfare debt by $700,000 while in this position.
District Administrative Manager November 1998 – December 2000
State of Indiana - Indiana Department of Transportation – Seymour District, Seymour, IN
Chief Personnel and Financial Officer for District of 625 employees.
Maintained good relationship with union leaders and unionized workforce.
Family Case Manager, Investigator April 1994 – October 1998
State of Indiana – FSSA, Lawrence County Office of Family & Children, Bedford, IN
Projects Accountant, Financial Management Support 1982 - 1993
Indiana University, Bloomington, IN
Education / Certifications:
SHRM-SCP Certified
January 6, 2015 - December 31, 2018
Human Resource Certification Institute
Certified Senior Professional in Human Resources (SPHR)
May 4, 2003 - January 31, 2019
Institute for Life Coach Training, Plano TX
Certified Life Coach
Oakland City University, Oakland City, IN 47660
Masters in Management - 2002
GPA: 3.8
Oakland City University, Oakland City, IN 47660
Bachelor of Science in Human Resource Management - 1992
Deans List Student, GPA: 3.7
Ivy Tech State College, Bloomington, IN 47401
Associates in Accounting - 1981
Contact this candidate