Customer Service Sales

CURRICULUM VITAE

ANAND R. CHUGH

***, *** *****, ******* *******, Chembur Colony, MUMBAI – 400 074.

Email: **********@*****.*** Ph: 009***********

Objective

Seeking a career opportunity in Estimation & Tendering, Purchase, Procurement & Supply chain Management. Goal oriented who enjoys a challenge in working under demanding circumstances and willing to learn new skills and grow along with the organization. Want to see myself as a productive and important part of an organization where I can share the knowledge and experience, which I hold with my hard work. Skills

Excellent skill on MS office

Business acumen

Excellent judgment and decision making

Ability to manage multiple priorities

Excellent Negotiation Skills

Excellent communication skills

Excellent analytical, critical thinking, and strategic skills

Professional Experience

Alketaa Alnadera Gen. Tdg. Est. Apr 2013 to till date Dubai, UAE.

Operations Manager (Business Development)

Handling Purchases and Sales. Also do telesales and customer service. Handling Projects with a team of 5 people.

Preparation of quotations with respect to technical specifications and BOQ from clients.

Handle Import & Export Sales and Purchases.

Administration work.

Al Najla Int. Gen Tdg. Est March 2012 to March 2013 Dubai, UAE.

Sales Executive

Handling Purchases and Sales. Also do telesales and customer service.

Preparation of quotations with respect to technical specifications and BOQ from clients. Paratha King Cafeteria March 2011 to February 2012 Dubai, UAE.

Cashier

Looking after the cash counter and counter sales. Take orders over the phone. Citigroup Global Services Ltd. January 2006 to May 2008 Mumbai, India

Sr. Customer Service Executive

Handling calls of customers from US for their credit card queries of Citibank. INTELENET GLOBAL SERVICES March 2004 to December 2005 Mumbai, India

Sr. Customer Service Executive

Handling calls of customers from US for their credit card queries of HSBC bank.

A team of 6 people was handled in the absence of Team Leader. Calls monitored of the new executives on behalf of the quality department.

Maintaining team adherence. Targets to be setup for the team for sales and quality service. SUNSHINE CORPORATION May 1994 to February 2004

Mumbai, India

Corporate Customer Manager

Handled jobs like sales, purchase, management i.e. administration department and in-house department. Also handled many other projects on behalf of the company with the companies like

M/s. K.W.H. Heliplastics (INDIA) Ltd. - for their networking.

Interface Technologies – training institute. An institute of training higher end courses of IT professionals like MCSE, MCSD, CCNA, LINUX and also hardware. Did marketing within the corporate, financial institutions, banks, jewellers, system integrators and many more for the products sold by them i.e. Singapore based ACCTON NETWORKING and also LEXMARK printers.

M. LACHHMANDAS & Co April 1989 to April 1994

Mumbai, India

EDP Manager

Day to day checking of data input. Maintaining & trouble shooting of the hardware and networking. Accounts finalization.

Monitoring and training to staff members on the software. Help the programmer for developing program as per the requirement.

Education and Training

Mahatma Foundation

One year Diploma in Computer Science & Management from Mahatma Education Computer Institute. HSC

Passed with Second Class

SSC

Passed with Second Class

Personal Information

Date of Birth : 22nd May 1971

Marital Status : Divorcee

Nationality : Indian

Languages Known : English, Hindi, Sindhi, Punjabi, Gujarati and Marathi Other Activities & Hobbies : Photography, music, reading, travelling, acting, surfing & picnics Passport No : H9748395 (Expiry Date 18/01/2020)

Height : 5'3''

Weight : 65 Kgs

Contact No : +971-**-***-****

Skype id : andy2205rc

Email ID : **********@*****.***

Extra Activities

Favorite games are Table Tennis, Cricket, Carom, Chess, etc. Declaration

I hereby declare that all the above information’s are factually correct to the best of my knowledge. I assure that if a chance is given to me for working under your kind humble supervision. I will prove myself up to the high standards set by your reputed organisation.

Thanking you

Yours faithfully Date :

(Anand R Chugh) Place : Dubai, UAE

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