Windows Server Security

PROFESSIONAL PROFILE

Professional with over ten years of experience in the IT field within the pharmaceutical and professional firms industries. Proven track record within the field of technology. I am now seeking to contribute my experience, skills and expertise.

PROFESSIONAL EXPERIENCE

Citi 2011 - Present

SYSTEM ADMINISTRATOR

Citigroup Inc. is an American multinational financial services corporation headquartered in Manhattan, New York City, New York, United States. Citigroup Inc. has the world's largest financial services network in the world, spanning 140 countries with approximately 16,000 offices worldwide

Manage/Support the daily operation of the Windows Servers, security administration, tailor user systems, problem determination, and troubleshooting by looking at server logs to determine root cause. Manage server builds to join existing domains.

Follow-up on all outstanding trouble reports and implement quality assurance measures to improve network/Windows servers uptime by utilizing capacity reporting tools.

Key player on computer relate annual test in application installation, configuration, data replication and database mirroring setup. Also, windows server support during the execution of the tests.

Design and manage data backup operations utilizing CA Arcserve backup and Avamar.

Manage Windows AD installation, users and computers account creation and password management. Also, provide support to GPO management, enforcement and software installation.

Provide Office 365 admin support to users, groups, mailboxes, SharePoint and services.

Manage Service Now Change Management documentation for applications and or network component or maintenance for infrastructure servers

Design, install and manage Windows server systems utilizing VMware virtual environment, install and manage WMware 5.5 VLAN and vSwitches, provide support to vCenter and support computer migration vCenter converter.

Install, manage DNS, DHCP server and troubleshoot issues associated with.

Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure, including managing host security, file permissions, and file system integrity on Windows server environment.

Correct performance and capacity issues based on applicable reports from independent review.

Provide support to Security Administration personnel to correct security issues and identify cause of security breaches.

Manage Vulnerability Thread Management Cycle system. (McAfee ePO console) and Maintains Anti-Virus installation and patch management adhering to compliance standards on Windows servers.

Oversee that Network and Servers indicators and metrics maintains operations at quality standards established.

Develop and enforce policies, standards, and procedures for service quality.

Oversee and coordinate with other technology functions and users the installation and documentation of new facilities and enhancements for telecommunications and servers hardware/software.

Project Plan and design the implementation of regional and local applications and server migration to new datacenter.

Evaluate and/or recommend procurement of computers, network hardware, peripheral equipment, and software; provide technical consulting services to department /organization regarding use of computers and networks to satisfy business needs.

Assist in research and cost benefit analysis and make recommendations for the implementation of LAN/Windows servers systems and related hardware/ software.

Administer database server on SQL 2008/2014. Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.

Follow problem management procedures to guarantee proper attention and resolution of users problems.

Provide support and manage web application.

App Pharmaceutical, Barceloneta, PR 2006 – 2010

SYSTEM ADMINISTRATOR

App Pharmaceutical develops, manufactures and markets injectable pharmaceutical products with a primary focus on the oncology, anti-infective, anesthetic/analgesic and critical care market.

Managed all Windows Servers Installation, Configuration, Maintenance and Qualification following business standard and applicable corporate regulation guidelines.

Installed, manage qualified and administered the Backup system utilizing VERITAS NetBackup.

Manage users account, group creation and Group Policy configuration and maintenance in Windows AD.

Managed and configured security standards to hardware, software and users.

Supported and maintained manufacturing validated and none validate applications and CFR part 11 information protection management.

Provided training to colleagues on computer system security standard policy.

Worked closely with the site manufacturing engineering teams for the planning, delivering and supporting of compliance services, validation protocols review or approvals, IT-SOX reviews and Information Protection Plans review.

Developed SOP, qualification documentation, change control and/or training material for computer qualification systems.

Design and perform server and security audits, system backup procedures, and other recovery processes. Maintain and validate current Disaster Recovery and Business Continuity plans.

Communicate with third party hardware and software vendors and consultants as necessary to troubleshoot issues and/or to implement new technologies and product tool sets.

Plan and implement server upgrades, maintenance fixes, and Windows and vendor supplied patches during off-hours maintenance windows.

Pfizer Pharmaceutical, Barceloneta, PR 2000 - 2006

IT SPECIALIST

Pfizer a pharmaceutical company dedicated to finding sustainable solutions to health care challenges.

Managed all server domain migration, relocation and consolidation strategy for the Puerto Rico region. following business standard and corporate regulation guidelines.

Led the Windows Servers installation, configuration, maintenance, account creation in AD.

Configured security standards to hardware, software and users following qualification stander procedures.

Involved in providing corporate training to employees in the area of computers policy security standard.

Managed the design and configuration strategies for the Internet Monitoring security system.

Conducted risk assessments to identify possible security violations.

Assess risk factors and advice on vulnerability to attack from a variety of sources and procedures and methods for protection of systems and applications.

Supervise a group of contractors to successfully implement a computers and application standardization project following corporate policy.

Managed LAN security requirements and techniques for protecting computer systems from viruses, data tampering, and unauthorized system entry.

Supported the following applications: MRO, OHM, PM, SparePart, IsoTrain, TrackWise and Work Order.

Worked closely with the site Manufacturing Engineering teams for the planning, delivery and support of compliance services, validation protocols review or approvals, IT-SOX reviews and Information Protection Plans review.

EDUCATION AND CERTIFICATIONS

INTERAMERICAN UNIVERSITY, PUERTO RICO

Bachelor of Science in Computer

PROFESSIONAL EDUCATION

Microsoft: Microsoft Certify System Engineer (MCSE)

Microsoft Certify Professional (MCP)

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