Customer Service Manager
Resume:
Angela M. Robertson
Houston, TX. 77083
Objective
To obtain a career using Autocad drafting with an engineering company either as an Electrical or Instrument and Controls Designer.
Summery
My electrical and instrumentation design experience is over 5 years long and includes design of North Slope production facilities at Kuparuk and Alpine. I am a certified level II AutoCAD drafter and have excellent drafting, word processor, and spreadsheet skills. I have excellent people skills and try to fit my best assets into the overall team task requirements.
Work Experience
Jacobs Engineering Group
5995 Rogerdale Rd,
Houston, TX 7707204
Electrical Designer II 04/7/2014-09/4/2014
Electrical Designer II (Duties included drafting of electrical construction drawings including power plans, tray plans, lighting plans and grounding drawings. Assisted on Phase 3 estimate back checking data entry of material take off and updating electrical drawings, attended Electrical Design Classes. Also worked at the BAO office for my first 4 months running JPI drawing reports, transmittals and drafting.)
CH2MHILL
949 E.36th Avenue
Anchorage, AK 99508
Associate Instrument and Controls Designer 03/16/2008-03/24/2009
Promoted from AutoCAD Drafter to I & C Design Group. (Duties included utilizing computer-assisted drafting/design techniques to help prepare and complete engineering and construction drawings / package components.
Design packages including wiring diagrams, location plans, schematics, demolition drawings, DCS layouts, junction box layouts, reading rough sketches, using accepted references, performing routine checking and verification tasks, interfaced directly with engineers and other designers. Duties also included CAD support.
Designer Project History
Alpine Water Handling
Project Description
The objective of this project was to ensure that the Alpine Central Facility is equipped to handle forecasted produced water rates and to provide infrastructure to segregate seawater and produced water to the drill sites for injection.
KPA Eorx DS1D (Enhanced Oil Recovery Expansion)
Project Description
Converted 12 wells on DS1D from water injection only to miscible injection.
KPE Replacement and Smart Pigging Project (Kuparuk Pipeline Extension) Launcher/Receiver
Project Description
The Kuparuk Pipeline Extension spans the distance from CPF 2 to CPF 1. Added Pigging capabilities and installed one new launcher/receiver set.
Well Tie In Projects Project Description
Supported the work-over for different wells at Kuparuk for the I &C team.
Veco/CH2MHILL
949 E.36th Avenue
Anchorage, AK 99508
Drafter 01/03/2007-3/16/2008
Supervisor Bill White
Worked in the Drafting pool for all disciplines on Vankor, Alyeska, BP, Miline Point and Conoco Phillips projects
(Duties included Utilizing computer-assisted drafting/design techniques for drafting assignments, reading rough sketches, and performing routine checking.)
Precision Power LLC
5801 Silverado Way
Anchorage, AK 99518
Drafter / Receptionist 11/2005-01/03/2007
Supervisor Tom Reynolds-277-0314
(Duties included revising wiring diagrams, cable schedules, installation details, location plans, and other drawings using Auto-Cad 2005 and Excel. Created operations and maintenance manuals for Pump Stations 3, 4, 5 and 9. Precision Power is a Design/Build contractor that is currently constructing back-up generator modules to be installed at Pump Stations 3, 4, 5 and 9 for Alyeska Pipeline. I also did receptionist work for them.)
Education
Computer Brokers of Alaska: AutoCAD Certification
University of Anchorage Alaska: AET A101 Fundamentals of CADD for Building Construction
University of Anchorage Alaska: AET A181 Intermediate CADD for Building Construction
References
Mike Briggs- Coworker @ CH2MILL 907-***-****
Roger Goembel-Supervisor @ Jacobs Engineering – 832-***-****
Rich Long-Supervisor @ CH2MHILL – 907-***-****
Other Work Experience
Fressen German Restaurant
2602 Spenard Rd.
Anchorage, AK 99502
Family owned restaurant 11/10/2010-07/01/2013 (sold the business)
(Worked in the process of establishing the business as well as serving, required to have excellent customer service.)
Quality Inn and Suites
4615 Spenard Rd.
Anchorage, AK 99517
Assistant General Manager/Administrative Assistant - Summer Time Position
Hiring Manager (Duties included handling customer complaints, overseeing the site inventory and creating documents using Microsoft office
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