Customer Service Representative

Education

Southern technical college, Brandon, FL

medical assistant diploma.

Graduation date : November 2017. February 2017

ATA College, Louisville, KY August 2014

Diploma, Phlebotomy,

Graduation Date: May 2015

Jefferson community and technical college. Louisville, KY August 2010

Hillsborough community college. Tampa, FL September 2011

Skills and Qualifications

Professional Experience August 2014-August 2015

Externship LabCorp

Phlebotomy hours 120+

ATA college 300+ successful venipuncture sticks using ETS and butterflies needles

Followed order of draw

Stocked and maintained sterile lab environment

Conducted glucose, strep,A1C,PT AND ESR tests

Complied with OSHA standards

Performed urinalysis test and CBC’s testing

Labeled, packed and prepared specimens to be sent out

Experience with centrifuge

Gained knowledge of infection control processes and procedures

Identify reasons for blood culture collection and describe the sterile technique of blood culture

Work Experience

Alorica Tampa FL October 2017 – current

Customer service representative

Help customers track packages

Provide customers with accurate information regarding their packages

St. Matthews elementary school. Louisville, KY February 2014- June 2015

STAFF AID

Work in conjunction with lead teachers, to provide a fun interactive learning environment for all children.

Assist in the development, implement and evaluation of weekly lesson plans following Creative Curriculum.

Carry out activities and tasks assigned by lead and assistant teachers.

Assist with evaluating and maintaining records on children’s progress.

Dickeys Barbeque, Louisville, KY June 2014- October 2014

Cashier / cook

Prepared food

Answer customers' questions, and provide information on procedures or policies

Greet customers entering establishments.

Issue receipts, refunds, credits, or change due to customers

Stock shelves, and mark prices on shelves and items

References

Brittany Cummings/ supervisors

Ymca Greater Louisville

Site director

Phone number:502-***-****

Annette Reves /supervisor

Manger

Phone number: 502-***-****

David Robinson / owner

Phone number : 502-***-****

Contact this candidate