Manager Professional Experience
Resume:
Ada Rivera
***********@*****.***
OBJECTIVE: Seeking a position that I can utilize my experience, skills and knowledge in the best my abilities.
SUMMARY
Over 25 years of intensive case management challenges involved in working with individual, such as but not limited to substance abuse and mentally illness.
Case Management experience with HIV/AIDS consumers.
MSA apply two years of working with diverse population with no medical insurance and undocumented.
Successful New York State educational training & community outreach.
Professional Experience
Teleperformance-Ambetter Sunshine Health Insurance
I worked as an agent in a call center excepting phone payments, advocate, search for medical providers and educate the member about the insurance benefits.
Case Manager- United Bronx Parents, Inc., COBRA Program 2002-2016
Responsible for providing intensive case management for clients and their families/support system and advocates aggressively for clients to obtain the full range of needed services and ensures coordination of these services. Conduct Intakes; develop Service Plans, Assessments, Reassessments, Crisis Interventions, Advocacy, Referrals and Case Closure activities. Make phone calls to appropriate agencies to advocate for services, conduct home visits and community follow-up to monitor services and the client's health status. Maintain relationships with service providers and referral sources and participates in case conferences. Keep up-to-date case records and billing activity logs.
Community Field Worker- Alianza Dominicana- New York, N.Y. 2000-2002
Community Field Worker- Bronx Perinatal Consortium, Bronx, N.Y. 2000-2001
Prenatal/Postnatal
Three years as a Case Manager and Community Health Worker conducted home visits to overburden families. Implement curriculum by State Guidelines based on prenatal and postnatal parenting and child development.
Visiting Nurse Services of New York City 1995-2000 Five years accompanied field staff as assigned. Travel and assist nurse by providing bilingual translation.
Educated on the condition in asthma to translate and interpret from English to Spanish
Performed office related duties (clerical tasks) as assigned.
Cashier
Seasonal: cashier for nine months at Macy’s Department Store.
During my High School years I worked as cashier at supermarkets and department stores.
Education:
Lehman College, Major in Sociology, Bachelor of Arts Degree 2011
Certify Home Health Aide 1994
Certify Phlebotomist 1994 Computer Literacy & Office Skills Training Program Diploma 1991
High School Equivalency Diploma 1984
Contact this candidate