MICHAEL L. MCGILL *** SW Highland Ave Grain Valley, Mo 64029
SUMMARY OF EXPERIENCE:
Professional trainer and development leader, with extensive experience interfacing with all levels of an organization. Skilled at creating, promoting, coaching, supporting, motivating individuals and delivering training solutions, designed to support the organizations business plan. Passionate about creating an interactive and enjoyable training environment that supports learning at all levels. Outstanding strengths include leadership, facilitation, and cross functional team building, Lean Manufacturing, Behavioral Safety Training (BST), technical, and configuration of PC’s. Built a reputation for developing training strategies on real time initiatives, sales, data collecting, analytics with result oriented focus.
COMPUTER SKILLS:
Hardware: PC and compatibles
Software: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Windows, and Microsoft Office
Specialties: Interpersonal Communication, Wireless, Group Communication, Strategies for Teaching Adults, Persuasion, Communication in the Corporate Setting, Personnel Training & Development, Organizational Development, Strategic Planning, Course Development, Software Training, Soft-skills Training, Customized Training Development
WORK EXPERIENCE:
St. Charles Consulting Group
320 Cardinal Drive, # 400
St. Charles, IL 60175
Corporate Trainer 06/16-Present
Supervisor: Eric Pierce 630-***-****
Training new hires with a focus on excellent customer service skills, sales, new company priorities, facilitating change, team building, and leadership management for Sprint Connect. Leading and facilitating group activities, workshops, role play, and technical training to prepare employees for real life scenarios. Preparing training room on a daily basis and post training debrief sessions with managers and other trainers. Extensive travel to various points to ensure all training is completed on a weekly basis. Ensure that evaluations are completed and all items are packed up to be returned to home facility.
Unilever Best foods of North America
13000 East 35th Street
Independence, MO. 64055
Transitional Trainer 03/03-06/16
Supervisor: Adam Clay 816-***-****
Trained new and current employees on the KNORR manufacturing process which included safety, classroom, machine operations, quality support, and documented paperwork for USDA and FDA compliance. Developed and enhanced new training materials for employees to be able to complete the required training matrix for job knowledge. Certified forklift/boom lift trainer for new employees on Standup, standard, Drexel forklifts, and boom elevated lifts. Maintained current employees were updated on all powerlift vehicles. Training consisted of classroom and hands-on driving of all vehicles followed by test to certify completion of course. Trainer in the Behavioral Safety Training(BST) process of identifying safe and at-risk behaviors for safety.
Education:
DeVry 90/91 Electronics