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Customer Service Representative

Location:
Pawtucket, RI
Posted:
February 24, 2017

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Resume:

Lynda Allotey

Experience:

AMWINS Group Benefits, North Kingstown, RI 2015 – 2016

Customer Service Representative

Responsible for overall coordination and processing insurance.

Override medication and prior authorizations processing.

Verifying and re-verifying insurance benefits.

Communicating and collecting co-pay amounts.

Identify, resolving or deferring orders that have accounts receivable or clinical problems.

CVS/ Caremark Pharmacy, Milford, MA 2014 – 2015

Customer Service Representative

Responsible for overall coordination and processing new patient medication

Order and reorder.

Verifying and re-verifying insurance benefits.

Entering refill prescriptions into the pharmacy information system.

Communicating and collecting co-pay amounts from customer via phone.

Obtaining authorizations or re-authorizations and screening.

Identify, resolving or deferring orders that have accounts receivable or clinical problems.

Ocean State Nursing, Pawtucket, RI 2013 – 2014

Direct Patient Assistant

Passing medications to client.

Personal care and grooming.

Meal preparation and feeding assistant.

Light housekeeping and laundry.

Bathing and dressing.

PharMerica, Warwick, RI 2007 –2013

Direct Pharmacy.

Directly assist licensed pharmacist in the preparation of pharmaceutical orders involving the compounding and delivery of medications and order pharmaceutical supplies and deliver medications and prescriptions consistent with patient’s treatment plan. Other duties include:

Preparing and dispensing of medications.

Maintaining patient records.

Creating reports.

Labeling medication and auditing controlled substances.

Omnicare of Rhode Island, Coventry, RI 2006 –2007

Direct Pharmacy.

Directly assist licensed pharmacist in the preparation of pharmaceutical orders involving the compounding and delivery of medications and order pharmaceutical supplies and deliver medications and prescriptions consistent with patient’s treatment plan. Other duties include:

Preparing and dispensing of medications.

Maintaining patient records.

Creating reports.

Labeling medication and auditing controlled substance

Education:

Montgomery College, Rockville, MD 1997 – 1999

Two years undergraduate working towards a degree in Radiology Technology

HS diploma 1995

Career Visions, Attleboro, MA 2002

Nursing Assistant Certificate

Health Training School, Cambridge, MA 2005

Pharmacy Technician Certificate

Certifications:

Pharmacy Technician Program Certified

Pharmacy Technician II License

Certified Nursing Assistant

General Training on HIV / AIDS, Fire Safety OSHA and HIPAA



Contact this candidate