Engineer Manager

Raphael Karunditu

*** ******** *****, ****** ****, NC, 27517

Phone: 916-***-**** Email: r *********@*****.*** LinkedIn: http://linkedin.com/in/raphaelk Senior Ops Engineer

Professional Summary

In a nutshell, I love automation, have managed large-scale production environments, have worked in and built PaaS and IaaS environments, have worked remotely, have managed a virtual support team and a local engineering team, have started, grown and sold an IT infrastructure company. I have more than 10 years working as an Ops/Systems/DevOps Engineer.

Professional Experience

Scale Cloud LLC • Chapel Hill, NC • July 2016 - now Owner and Chief DevOps Consultant

Automated deployment of micro-services as Docker containers with Ansible, Chef, Terraform,Rancher, Kubernetes and other automation tools for a number of clients Worked with cross-functional teams to implement continuous integration environments to streamline dev-deploy cycle Built automation tools in Ruby and Bash for provisioning, monitoring, backups and other necessary Ops functions Inform Inc ( formerly NDN) • Atlanta, GA • June 2014 - now DevOps Lead Engineer (consultant)

Provisioned, secured and scaled micro-services in AWS using Docker, Terraform, Rancher, Ansible and Chef Setup and maintained build environment using Jenkins and Artifactory for Java, Python and Node developers Worked with developers to streamline dev-deploy lifecycle using Docker (CI/CD) Designed and implemented tools in Ruby and Go to automate provisioning and monitoring of environments Lead the effort to implement Docker in all environments to streamline product development lifecycle and cut costs Have extensive experience with EC2, S3, VPC, IAM, Cloud Front, Elasticache, Route 53, RDS, SNS, SWF, Redshift, KInesis, SES and other AWS Services

goBalto, Inc. • San Francisco, CA, 94104 • November 2012 – May 2014 Senior Ops Engineer/Deployment Architect

Provisioned, tested, secured and scaled production infrastructure and offered services in the cloud Designed, implemented and documented SOPs that resulted in smooth and successful audits Designed and implemented tools in Ruby and Chef to automate provisioning of environments and disaster recovery Designed and implemented tools to proactively monitor systems, applications, and services Managed internal IT operations, support and budget GS Geiger Group • Brentwood, CA, 94513 • January 2011 – November 2012 Marketing, Sales and Operations

Bought and successfully grew a niche e-commerce business Doubled sales every 6 months for 18 months

Handled all aspects of the business from site design, purchasing, fulfillment, marketing, sales and support Engine Yard • San Francisco, CA, 94513 • June 2008 – January 2011 Cluster Engineer/Support Manager

As a cluster engineer, kept some of the fastest growing and largest RoR internet companies up & running Handled level 3 technical support issues, relating to application or infrastructure outages Planned and executed successful SAN replacement project with minimal downtime Successfully migrated about 100 of our largest customers from west to east coast data centers As lead cluster engineer, reduced ticket queue length and total time to resolve tickets Promoted to West US/Asia/Australia sys-admin and application support manager Helped streamline customer escalation process and crisis/outage management Ripple Web • Sacramento, CA, 95834 • May 2005 - October 2009 Marketing, Sales and Operations

Started dedicated server/colocation company and grew to 150+ servers in 3 years Established a reputation for exceptional customer service and custom solutions Managed 150+ servers and network environment 24x7

Created scripts to obsessively and proactively monitor and resolve/report issues before they escalated Provided all levels of support - email, IM, ticket and phone - to globally distributed clientele Oversaw a period of 0% unplanned large-scale outages for over 3 years Agilent Technologies • Roseville, CA, 95678 • January 1998 - May 2005 Systems Engineer/Engineering Manager

Developed and deployed custom fault management solutions for use in wireline Telco NOCs in US and worldwide Created abstraction layer for Telco equipment fault messages and applied policies for display and action Promoted to manager of a team of 6 software engineers, developing Telco Network Management solutions Oversaw development and deployment of software to some of the largest mobile providers in Germany & US Worked closely with product management to provide timely and quality releases based on customer feedback Balanced time with support to resolve issues in the field and development Education

Purdue University: M Sc, Electrical Engineering, 1995 – 1997 Northeastern University: B Sc, Electrical/Computer Engineering, 1990 – 1995 Certifications

AWS Solution Architect - Associate Level (only certification offered by AWS at the time)

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