Project Manager

Jeffrey Suever, PMP

(c) 813-***-****

Valrico, FL 33594

E-mail: ********@*****.***

SUMMARY

Results-driven and quality-focused Project Management Professional (PMP) Agile/Waterfall/Iterative with 15+ years of success in project & program management, information technology, software applications, and systems implementation with global partners

Led Software and Hardware integration projects over the past 20 years

10 years’ experience in software application development and hardware integration management

Wrote Project Charters, Project Plans, executed plans, managed change events, documentation compliant, status reporting (RAG), metrics analysis & reporting, customer meetings and close-out

Experienced in software change and versioning management, used JIRA for managing workflow

Used MS Project application for project WBS schedule for team work packages and timelines

Seven years Software Development Life Cycle / Systems Development Life Cycle experience in applications, computer hardware, communications (VSAT/RF/802.X technology) and networking

Facilitating Requirements generation during program reviews with stakeholders and operators and assisted test engineers with providing validation criteria for operational scenarios for testing

Ensured project key performance indicators were mapped to project delivery success measures and key risk indicators were identified in the project risk register

Ensured project closure contained lessons learned / feedback and provided metrics over time on projects delivered to indication positive or negative trends in PEO performance

2011-2014 contractor PM Unmanned Aircraft Systems with PEO Fixed Wing, USSOCOM

2008-2010 contractor PM Biometrics & Forensics, PEO Special Reconnaissance Surveillance and Exploitation, USSOCOM

2003-2005 USSTRATCOM Information Operations and General Military Intelligence

2007-2008 USCENTCOM/DIA Southeast Regional Service Center intelligence and network ops

Supervisor Computer and Network Maintenance work center of 35 technicians managing 430 computer resources, 35 servers, 6 routers, several secure encryption devices, and VTC terminals

ITILv2 trained; used training, methods, and processes throughout career on projects

Lead hardware engineer for Space Base Infra-Red Radar System Geo and Heo systems builds

Resolved CITIGROUP system development issues with software developers in India

Developed Requests for Information (RFI), Requests for Proposal (RFP), and Statements of Work (SOW from vendors for 11 project efforts.) for the Biometric & Forensics Program

EDUCATION & CERTIFICATION

Certified Project Management Professional (PMP), PMI Sept 2008, expires in 2020

Masters of Science in Computer Information Systems, Bellevue University, Bellevue, NE, 2007

Bachelors of Science in Management, University of Maryland, College Park, MD, 1999

Enrolled Cyber Security Hillsborough Comm. College, Brandon, FL, Exp. Grad date; Mar 2018

Software / Application Development

SCRUM Methodology used on Forensics exploitation / non-intrusive software applications

Agile development of UAS Small Diameter Bomblet guidance and camera software

Supported CITIGROUP Resolution Planning Rosetta system operations and development

Data analysis between Global Data Warehouse and new feeds for inclusion of information

Biometric Identify Operations portal development, application integration testing, and fielding

Managed a vendor Biometric Facial Recognition development effort

Instituted an improved UAS infra-red camera software effort with vendor and operators

Oracle 8i implementation manager with replication schema supporting Department of Defense

Managed change management for six applications within the Information Operations Program

Developed change packages for financial application integration into baseline software suite

Biometric collections JAVA/HTML development, testing, and fielding

Coordination with FBI developers on validation of Biometric finger print collections for conformance with NIST Standards and National Ground Intelligence Center portal interface

PM for 6 applications / software packages supporting USSTRATCOM Information Operations

Test Management

User of Jenkins to monitor testing progress, tasks, and build history for test team schedule

Wrote Test Evaluation Management Plans for Biometrics & Forensics as well as UAS Programs

Wrote test scripts for CITIGROUPs’ Resolution Planning project; integrating diverse data sets

Created use cases to support concepts and test plan development to convey functionality

Five years’ working with Joint Interoperability Test Command on User Acceptance Testing

Air Force Unit Branch Manager for Quality Assurance, verified test events complied with Functional Test Plans and UAT as well as test managers effectively compiled results of activities

Authored After Action Reports from test events; noting pass / fail items and any corrective actions taken between the test and completion of the written report to substantiate the test

PROFESSIONAL EXPERIENCE

Currently enrolled in Certificate Cyber Security, Hillsborough Community College, Brandon, FL

Randstad Staffing [Tampa, FL] Dec 2015 – June 2016

IT Data Analyst / Project Support

CitiBank, N.A.; Citigroup, Tampa, Florida

Implemented projects to improve efficiency of Citi’s Resolution Planning Rosetta database

Worked three software change requests of feeds providing information into Rosetta (4 months)

Reviewed data for changes/improvements; identified data sources for completion or exceptions

Prepared project data change packages for technology implementation; listing requirements, identifying gaps, associating key table references, and developing UAT plans

Provided Citi Resolution Planning Team a template for project planning and reporting; simplified weekly reporting and standardizing efforts for leadership understanding

Used Excel (pivot tables), Word, Visio, and PowerPoint daily in support of Citigroup Resolution efforts for compliance of FDIC reporting to ensure reports are SOX compliant

Responsible for helping Operations & Testing in implementation of application implementation technology solutions by determining and analyzing the requirements of Citibank Resolution Plan for Federal Deposit Insurance Corporation (FDIC) Governance, in planning and eliciting requirements, testing requirement solutions, and communicating them to stakeholders and partners

L-3 Communications [MacDill AFB, Tampa, FL] May 2015 – Nov 2015

Senior Intelligence Analyst (continuation contract as it was awarded to L-3 Comm)

Calhoun International [MacDill AFB, Tampa, FL] July 2014 – April 2015

Senior Intelligence Analyst

Provided US Central Command with tailored content from a vast database of historical, online artifacts from query search of topic terms against terrorist finance, networks & threat streams to prevent personal private information (PII) discloser that may affect U.S. citizens

Initiated anti-money laundering and intelligence products in support of anti-terrorism

Used Analyst Notebook and other analyst tools to process “follow the money” to the source

Identified information key parameters and resolved knowledge gaps between sources

Utilized a specialized search engine to scour vast databases and flat file storage bins for relevant data that reveals risks to personnel, projects/systems, infrastructure, hardware, or capabilities

LUKOS LLC [MacDill AFB, Tampa, FL] November 2011 – June 2014

Contractor Acquisition Program Manager

Provided acquisition support to US Special Operations Research Development Acquisition Center, Program Executive Office Fixed Wing, and Small Unmanned Aircraft Systems (SUAS)

Three years of program financial management obligating, tracking expenses, and closure

Changed the UAS infra-red camera to improve operating range / effectiveness (six months)

Software baseline release management for RQ-11 program (Dept. of Defense)

Agile methodology used in Small diameter bomblet UAS guidance control software & camera development with bench test and range engagement of targets with production (three months)

Managed six software updates to the UAS flight control and operating system (three years)

Reviewed with contracting officer multiple contract vendors awards and service agreements to determine effectiveness and compliance of contract line item number

UAS Payload projects (five); covering durations of 10 months to 18 months in duration

Prepared the annual and 5-year budget planning cycle submission, supported acquisitions of SUAS, and support of sustainment activity strategy

Maintained Program’s dashboard displaying programs’ status and contract performance metrics

Maintained Service Level Agreement for accountability of Government property and equipment

Developed Requests for Information (RFI), Requests for Proposal (RFP), and Statements of Work (SOW from vendors for 11 project efforts.), for activity

Integrated Sys Improvement Services Inc. (Bagram, Afghanistan) July 2010 – November 2011

System Engineer Task Lead

Directed satellite ground communications, signal processing, and data storage for 36 national reconnaissance systems within Iraq & Afghanistan area of operations

Performed 13 rack builds, cable runs, server software installations, and CISCO router configuration for portable communications suite; managed project budget and reconciliations

Managed Very Small Aperture Terminal (VSAT) communication systems and intelligence collection systems maintenance for USINSCOM; provided tier-1 through tier-3 on-site support of Microsoft servers and Cisco routers; deployed and maintained WiFi 802.b/g/n systems

Monitored network health, server error logs, and service tickets to restore systems to operation

Repaired communications systems, radios, receivers, and broadband transmitters, and cables

Oversaw 32 technicians at 4 geographically dispersed sites, monitored daily functions, while scheduling system maintenance; presented daily systems status reports to Stateside Genesis Program Manager and staff on status changes and ongoing repairs

Gemini Industries [MacDill AFB, Tampa, FL] May 2008 – July 2010

Contractor Acquisition Program Manager

Provided program management and acquisition support to United States Special Operations Command (USSOCOM) Biometrics & Forensics Program Office

Biometrics Identity Operations software configuration management at the PEO

Led vendor finger print, facial, and iris modals capture device development, testing, and delivery

Forensics examination and exploitation applications developed under Agile/SCRUM method to enable quick-turn updates/analysis of tool capability and feedback of requirement capabilities

Reviewed vendor performance and developed metrics as needed to validate quality of vendor-delivered units; efforts corrected deficiencies and improved product line

Authored several statements of work (SOW) to selected vendors, reviewed proposals, and identified weak areas requiring clarification from vendors before source selection began

Implemented software project Identity Operations with Integrated Automated Fingerprint Identification System software updates to database supporting Biometric Operations and Identity Operations equipment systems for two years

Science Applications International Corporation [U.S. Strategic Command, Offutt AFB, NE / U.S. Central Command, MacDill AFB, Tampa, FL] May 2003 – July 2008

IT Data Analyst / Project Support

Project managed United States Strategic Command (USSTRATCOM) Information & Operations and General Military Intelligence Program Office; applications development & integration

Implemented software applications for Information Operations & General Military Intelligence

Data Storage Capacity and network trunk through-put data rate & capacity expectation planning

Developed DoDAF views for USCENTCOM/Defense Intelligence Agency (DIA) Regional Service Center for communications, computer systems, and networks operated by assigned commands

Wrote project plans for data storage, continuity operations, and disaster recovery projects

Championed development of Disaster Preparedness Operational and System views for USCENTCOM / DIA operations, which identified critical infrastructure shortcomings in support of required applications, services, and capabilities

Worked with Data Management to move resources towards the “Cloud” environment

Interfaced with government customer to ensure products reflected data schema for North America, Latin America, Qatar, Bahrain, Horn of Africa, and Afghanistan operations

APEX Systems, Denver, CO July 2003 – December 2003

Space Based Infra-Red Radar System (SBIRS) Hardware, Task Lead

Served as Lead Hardware Engineer for SUN, Windows, IRIX, and Silicon Graphics products used on the High Elliptical Orbit (HEO), Low Elliptical Orbit (LEO) and Geo-Elliptical Orbit (GEO) Space Based Infra-Red Radar System (SBIRS) Ground Data Processing System

Daily project planning meetings with team on project tasks and timeline of events

Worked a telemetry project residual, preventing cost overrun by preventing scope creep events

Deployed operator workstations and support equipment as well as pushed software applications

De-conflicted matrixed resources and to complete installation schedules and leveled resources

Planned installation of fiber-optic trunks, Cisco switch, routers, hubs, to support data center

Negotiated with fellow PM for resources, project spacing to ensure the project continues on track

Rack Server builds for IRIX and Dell servers, fiber cabling management, and disc storage devices installations; completed task order on time and as budgeted for events planned

Houston Associates Incorporated (HAI), McLean, VA March 2003 – July 2003

IT Lead

Installed Dell 6500 servers into equipment racks, Windows software onto servers, and conducted student training on collaboration software as printer, VOIP phones, and flat screen TV mounting

Routinely installed service patches and updates onto SQL and Windows operating systems and updated virus protection software

Administrated sixteen enterprise data servers, four SQL, and four web servers

Deployed Window implementation at three locations, and implemented replication with root server

Planned and conducted four-six server one-rack installations at customer sites; performed customer training on applications

Set-up mock-up of AD root server and server farm to assist in transition plan; established a root directory, Network Intrusion System, and Network Protection System infrastructure

* Additional experience is available upon request

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