Customer Service Manager

NICOLA BENNINGTON

**** * ******* ***, ********, CO 80543 H: 601-***-**** C: 601-***-**** ****************@*****.*** Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success. Wiith more than 15 years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales. Detail-oriented

Strategic thinker

Excellent customer service skills

Merchandising

Opening and closing procedures

Goal-oriented

Store Merchandiser, 11/2010 to 10/2016

Dollar General – Colorado

Supervised the set up of new retail locations all over the country. I oversaw 10-30 employees and contractors from an empty building to open and consistently exceed timeline goals. Responsibilities include: delegation of workflow, management of employees and merchandise Work in conjunction with store and district management. Store Manager, 08/2001 to 11/2010

Dollar General – Brandon, MS

Supervise approximately 10 employees, including two assistant managers. Responsibilities include scheduling, planning, merchandising, inventory control, and all other aspects of the operation. Accomplishments include excellent records of sales increases and expense controls. Grocery Department Manager, 07/2000 to 08/2001

K Mart – Kansas City, MO

Managed the day to day operations of the grocery department Reordered inventory when it dropped below predetermined levels. Examined merchandise to verify that it was correctly priced and displayed. High School Diploma:

Gering High School -

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

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