Management Active Directory

TURKER YILMAZ

MBA, Green Card Holder

San Francisco, CA

***************@*****.***

SUMMARY

Multi-skilled IT professional with international experience, leadership and technical expertise as manager, specialist, expert, in different companies. improved the efficiency and performance, process design of IT services and infrastructure design, responsible and accountable for the strategy, design, continuity, high availability, operation, support and troubleshooting of 25 IT services including Active Directory, server virtualization, server hardware, OS, storage, office client support and application- based services such as e-mail and instant messaging, document management, web site, and backup. EXPERIENCE

Burgan Bank, Istanbul

System Administration, IT Manager (07/2015 – Current)

• Managing a team administrators & technical staff.

• Allocating workload to team to ensure timely and efficient completion

• Recruited and trained new staff.

• Guide the administrators regarding OS management, software installations, maintenance planning and routine patch operations of systems and software through change management process.

• Prepare IT budget and expenditure on hardware and software for related IT services.

• Mentor the team members, to set objectives in line with enterprise’s objectives.

• Support the business strategy and develop an IT strategy in line with business strategy.

• Support application development and database management teams for release and deployment process of service transition.

• Meet internal and independent audit objectives within COBIT framework and trace action plans including independent and regulatory processes.

• Deliver IT infrastructure based projects, through “business continuity” and “disaster recovery”.

• Identifying areas for continual service improvement.

• Organize documentation for procedures, processes and disaster recovery.

• Strengthen the IT infrastructure with new and scalable technologies. Lead the team for management of server and storage hardware (IBM, HP) and clustered virtualization environment

(VMware, Hyper-V).

• Automatization of Windows server installation and implementation with Vcenter Orchestrator.

• Report to the IT Director.

• Developing the key relationships with technology vendors and partners.

• Implemented and managing the following products: o Microsoft

Advanced Threat Analytics

Azure multi-factor authentication (MFA)

Yammer

Office 365

Web Application Proxy (WAP)

Active Directory Federation Services (ADFS)

SCOM, SCCM, SCO 2012 R2

Upgrade from Microsoft Lync 2013 to Skype for Business

Upgrade from Microsoft Exchange 2010 to Microsoft Exchange 2013

Vmware vSphere 6, 5.5 (Install, Configure, Manage)

Vcenter Orchestrator

o Symantec

Brightmail Gateway

Endpoint Protection

DLO

o Trend Micro

Deep Discovery Inspector

Deep Discovery Email Inspector

Office Scan

Interbank Card Center, Istanbul

System Administration, Engineer (01/2015 – 06/2015)

• Provided help-desk and technical support to clients; enhance current systems when upgrades become available and according to system requirements.

• Worked at the installation of HP, Dell, IBM server and storage environment.

• Managed the procurement process of server, storage and PC hardware, software and maintenance products & services.

• Performed periodical security patch managements of Windows servers.

• Managed of, Windows domain, Microsoft Exchange Server, file servers and LAN&WAN&SAN networking infrastructure, both for the central and DRC sites. Istanbul Custody and Settlement Bank, Istanbul

System Administration, IT Specialist (03/2013 – 01/2015)

• Took part in implementation and design of DNS, Active Directory and Microsoft Exchange while maintaining easy management of users, groups and group policies.

• Performed OS (Windows) management activities in terms of, software installations, maintenance planning and routine patch operations of systems and software through change management process.

• Managed of server and storage hardware (IBM, HP 3PAR)

• Managed of clustered virtualization environment (VMware, Hyper-V).

• Ensured implementation, adherence to and maintenance of defined policies and procedures. Ensured compliance with IT Security Policies.

• Maintained and produced documentation for support procedures such as Backup and Recovery procedure.

• Designed and Assessments of highly redundant and scalable solutions. Koc Sistem, Istanbul

Cloud Services, IT Expert (03/2011 - 11/2012)

• Scoped, designed and implemented of multiple virtualization solutions on large scale, complex, multi-technology projects for enterprise customers.

• Investigated and resolved complex Citrix, VMware, and Hyper-V environment related incidents and problems.

• Provided high level input into network operations support including data backups, data restores, disaster recovery, and storage management.

• Assisted in technical pre-sales activities, responding to RFPs, from a high-level and detailed design phases to actual implementation on large projects.

• Maintained up to date awareness of developments in IT industry and identify how appropriate ones can be applied to customer organizations.

• Application virtualization technologies (Citrix XenApp, App-V and VMware ThinApp), gained through genuine involvement in the scoping, design and implementation of multiple virtualization solutions on large scale, complex, multi-technology projects for enterprise customers. Windows Systems, IT Expert (03/2010-03/2011)

• Consulted clients about networking hardware/software and cabling, and advising anti-virus packages.

• Resolved Microsoft Active Directory and Exchange Issues of users.

• Installed and maintained computer hardware components, implement and administer computer, network and operating software.

• Worked with other members of the solutions team to solve the customer business problems

• Recommend hardware and software replacement and upgrades as needed. BT Group, Istanbul

Intern (07/2006-09/2006)

• Provided support to the clients about networking hardware/software and cabling, and advising anti-virus packages.

• Configured printers, troubleshooting issues, solved user queries and general maintenance EDUCATION

Istanbul Bilgi University, School of Management, Istanbul, Turkey (2014-2016) Master of Business Administration

Related Coursework: Business Management, Operations Management, Statistics for Business, Marketing Management, Managerial Management, Managerial Economics, Accounting, Financial Management, Strategic Management, Brand Management, Small Business Management and Entrepreneurship, Final Project

Maltepe University, School of Engineering, Istanbul, Turkey (2002-2007) Bachelor of Computer Engineering

CERTIFICATIONS

VCP5 (VMware Certified Professional 5)

VMware, License VCP510

Citrix XenApp 6.5 Administration

Citrix, License 1Y0-A20

Citrix XenServer 5.6 Administration

Citrix, License 1Y0-A24

MCITP The Microsoft Certified IT

Microsoft Certification ID: 5790110

MCSE Microsoft Certified Systems Engineers

Microsoft Certification ID: 5790110

Trend Micro Certified Professional for Deep Discovery

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