Engineer Technical Support

Objective: To contribute outstanding technical skills and strong commitment to achieve

the organization goals.

Career Summary:

Experience:

seven years’ experience in Hardware / Networking

1. Currently I am working as a Senior Technical support executive in Sri Kall Impex. 2. Started professional career with Tangent IT Solutions and progressed to Customer Support Executive Engineer

Technical Skills

Programming

Languages

Shell Scripting,Java,C,C++

Server OS

REDHAT 6.5, Ubuntu 12.04 LTS Server, Windows Server 2008 R2 & Windows Server 2012

MAC & Windows OS OS X v10.5 - v10.10, Windows XP, Windows 7, 8, 8.1 Packages and Other

Applications

Tally.ERP9, MS Office 2013, Adobe Photoshop CS6, Corel Draw X7 Phone : +91-967*******

e-Mail: *********@*****.***

PRABAHARAN T

Certifications

REDHAT Certified Engineer 6

Diploma in Hardware Engineer

Academic Record

Course Institution Studied

Year of

Passing

Percentage

D.C.E

Vandayar polytechnic Collage,

Thanjavur

2009 62%

SSLC

Govt. Highs. School, Elangadu,

Thanjavur

2006 54%

Work Experience:

Computer sales and distribution is one of the major business running in Coimbatore, Sri Kall Impex has its special place in Coimbatore’s Computer Resale Association.

Chip-level Servicing & Data recoveries are the other areas of Excellency Roles and Responsibilities:

Preparing unattended setup’s and slipstreaming OS installation media for mass installation.

Downgrading of OS in the latest boxes for backward compatibility

Optimizing the OS for the best performance

Chip-Level Servicing of motherboards in desktops and laptops

Disaster recovery of HDD due to hardware & software failures

Trouble shooting Desktops and Laptops

BIOS password recovery in hardened laptops

I have knowledge and experience in managing internal and external audit.

I have experience in training, mentoring and managing small team. Senior Tech Support Executive SRI KALL IMPEX,

Apr 2011 – Till Date COIMBATORE

Tangent Technologies is one of the leading service provider for small scale business centers

One of the leading hospital in Coimbatore’s IT department was under Tangent IT Solutions Contract

Roles and Responsibilities:

AMC Server Maintenance

Configuring Domain Controller

Configuring CCTV over network

Configuring routers and switch

Sharing printer over the network

Network Diagnosis

Configuring Outlook and incredible mail

Trouble shooting Desktops and Laptops and Workstations Team Engagement and Co-curricular activities:

1. Organizing and arranging the weekly team meetings. 2. Discussing the issues/ concerns and helping to resolve them, project tracking, important events and pipeline projects. Documenting all the minutes of the meeting and circulating across the team.

3. Highlighting, Appreciating and encouraging the workdone by the colleagues. Customer Tech Support Executive TANGENT IT SOLUTIONS, COIMBATORE Jun 2009 – Mar 2011 www.tangentitsolutions.com

Personal Details

Name : PRABAHARAN T

Age : 24

Date of Birth : 08-Jun-1991

Marital Status : Single

Native : Thanjavur, Tamil Nadu

Nationality : Indian

Hobbies : Cooking, Interest in learning and knowing new things DECLARATION:

I assure that I can prove very successful and do my best to the advancement and progress of our esteemed Organization. Place : Yours Faithfully

Date :

(T.PRABAHARAN)

Contact this candidate