Customer Service Data Entry

Rodney Hickman

*** ****** ***., *********, ** ***07 909-***-**** *********@*****.***

Objective

Seeking a career in a Class A or Class B CDL position working for a leading company that will effectively utilize acquired expertise, creative talents, and commitment to excellence. Self-starter & team player, positive can-do attitude. Desire a position with career growth potential.

M.S. 1995 NATIONAL UNIVERSITY, LA JOLLA, CA

Major: Educational Leadership and Technology

B.A. 1982 NATIONAL UNIVERSITY, LA JOLLA, CA

Major: Criminal Justice Administration

Minor: Public Administration

Skills, Abilities & Certificates

Currently hold Class A CDL Permit

Current DOT Medical

Devoted to the business and the customer.

Having excellent customer service skills.

Excellent communication, writing & organizational skills.

Ability to easily grasp & put into application ideas, concepts, methods & technologies.

Dedicated, innovative and self-motivated team player.

Have previously and am willing to work all shifts and all weather conditions.

Use of maps, navigational apps.

Proficient in the use of various computer programs & applications.

Experience

LIFE COACH INGENIO INC. 2014-PRESENT

Provide online personal, professional, and business counseling/coaching.

TEACHER SAN BERNARDINO CITY UNIFIED SCHOOL DISTRICT 1995-2014

Developed technology labs, curriculum, and lesson planning, Instructed middle school students in computer technology. Provided classroom management and record keeping. Participated in leadership and professional development meetings.

TOFC SUPERVISIOR SANTA FE RAILWAY-SANTA FE TERMINAL SERVICES, LOS ANGELES 1983-1991

Management of in-gate/out-gate inspections, check in, and data entry of intermodal equipment. Responsible for accurate billing, invoicing, documentation, and staging of freight and equipment. Responsible for the timely loading/offloading and movement of power and equipment in and out of rail facility. Supervision of approximately 40 union and non-union employees.

References

Available upon request.

Contact this candidate