Objective

To obtain an employment as a database administrator using my education, work experience, and interpersonal communication skills.

Education

A.A.S., Computer Technology Integration, Central Piedmont Community College, Charlotte, NC 2016

GPA: 3.92; CPCC’s President’s Award Winner, Spring 2015 and Spring 2016

Phi Theta Kappa Honor Society member

Diploma in Database Administration, Central Piedmont Community College, Charlotte 2016

GPA: 3.85;

Dean’s List, Fall 2015

Diploma in Electronics and Communication Engineering, Sandur Polytechnic College, Yeshwanth Nagar, Karnataka, India 2003

Graduated with First Class

Skills

Over eight years of customer service and troubleshooting experience in telecom

Experience in public relations

Proven record of written and interpersonal communication abilities in solving technical issues

Outstanding leadership skills

Computer Proficiency

Microsoft Office 2013, Base SAS, SAS/SQL, SAS/MACRO, Python, Oracle SQL, Microsoft SQL, Microsoft Access, HTML, PHP, Linux, NetBeans IDE, and Windows OS.

Certifications

PC Pro Certified network administrator

CTI Specialization in Integration Foundations

CTI Specialization in Application Software Fundamentals

Trainings

CDMA over view Training, 2009

ZTE BSC and RF Optimization, 2008

GSM BSC O&M Training, 2009

GSM BSC Parameters Analyzing Training, 2009

Cl 8304 3G 1X Training, 2010

Experience

DATA Engineer, Predictive Research, Charlotte NC, August 2016 to December 2016.

Creating DATASET using SAS and SQL.

Creating Reports and reporting results with various procedures using SAS and various macros

Handling Production Support for all batch jobs for my clients and make sure that the jobs complete successfully with acceptable return code.

Developed efficient, well documented, readily comprehensible and modifiable SAS code using SAS/BASE and SAS/MACRO facility.

Provided reports with minimum risk and optimum result.

Developed reports using PROC REPORTS, PROC TABULATE, PROC FREQ, PROC TRANSPOSE

Intern, Central Piedmont Community College, Charlotte, NC, summer 2016.

Attended customers’ calls to provide technical support for CPCC’s staffs and students.

Provided technical solutions for the software and hardware related issues by remote.

Attended requests to provide software installations.

Assistant Manager, Alcatel-Lucent Managed Solutions (I) Pvt. Ltd, Bangalore, India, 2008-2012

Handled BSC (CDMA ZTE BSC, GSM Huawei BSC, and CDMA HSD), RF and O&M team of Hubli Cluster, Karnataka, India

Maintained the BSC (GSM and CDMA) alarm free with the help of O&M team

Maintained the KPIs with the help of RF team

CDMA RF Engineer, Reliance Communications Ltd, Bangalore, India, 2007-2008

Breakdown maintenance of all network elements BTS and BSC

Proactively Resolved RF optimization issues

Resolved many signaling issues

Officer, Bharti-Airtel Ltd, Bangalore, India, 2005-2007

Maintained Copper Network of a given area

Testing trainee, BPL SANYO Ltd, Bangalore, India, 2003-2005

Implementation of a Patch Panel antenna which is used to receive signal from satellite

Tested RF signal strength for a Patch Panel antenna with the help of a Spectrum Analyzer

References

Available upon request

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