Objective
To obtain an employment as a database administrator using my education, work experience, and interpersonal communication skills.
Education
A.A.S., Computer Technology Integration, Central Piedmont Community College, Charlotte, NC 2016
GPA: 3.92; CPCC’s President’s Award Winner, Spring 2015 and Spring 2016
Phi Theta Kappa Honor Society member
Diploma in Database Administration, Central Piedmont Community College, Charlotte 2016
GPA: 3.85;
Dean’s List, Fall 2015
Diploma in Electronics and Communication Engineering, Sandur Polytechnic College, Yeshwanth Nagar, Karnataka, India 2003
Graduated with First Class
Skills
Over eight years of customer service and troubleshooting experience in telecom
Experience in public relations
Proven record of written and interpersonal communication abilities in solving technical issues
Outstanding leadership skills
Computer Proficiency
Microsoft Office 2013, Base SAS, SAS/SQL, SAS/MACRO, Python, Oracle SQL, Microsoft SQL, Microsoft Access, HTML, PHP, Linux, NetBeans IDE, and Windows OS.
Certifications
PC Pro Certified network administrator
CTI Specialization in Integration Foundations
CTI Specialization in Application Software Fundamentals
Trainings
CDMA over view Training, 2009
ZTE BSC and RF Optimization, 2008
GSM BSC O&M Training, 2009
GSM BSC Parameters Analyzing Training, 2009
Cl 8304 3G 1X Training, 2010
Experience
DATA Engineer, Predictive Research, Charlotte NC, August 2016 to December 2016.
Creating DATASET using SAS and SQL.
Creating Reports and reporting results with various procedures using SAS and various macros
Handling Production Support for all batch jobs for my clients and make sure that the jobs complete successfully with acceptable return code.
Developed efficient, well documented, readily comprehensible and modifiable SAS code using SAS/BASE and SAS/MACRO facility.
Provided reports with minimum risk and optimum result.
Developed reports using PROC REPORTS, PROC TABULATE, PROC FREQ, PROC TRANSPOSE
Intern, Central Piedmont Community College, Charlotte, NC, summer 2016.
Attended customers’ calls to provide technical support for CPCC’s staffs and students.
Provided technical solutions for the software and hardware related issues by remote.
Attended requests to provide software installations.
Assistant Manager, Alcatel-Lucent Managed Solutions (I) Pvt. Ltd, Bangalore, India, 2008-2012
Handled BSC (CDMA ZTE BSC, GSM Huawei BSC, and CDMA HSD), RF and O&M team of Hubli Cluster, Karnataka, India
Maintained the BSC (GSM and CDMA) alarm free with the help of O&M team
Maintained the KPIs with the help of RF team
CDMA RF Engineer, Reliance Communications Ltd, Bangalore, India, 2007-2008
Breakdown maintenance of all network elements BTS and BSC
Proactively Resolved RF optimization issues
Resolved many signaling issues
Officer, Bharti-Airtel Ltd, Bangalore, India, 2005-2007
Maintained Copper Network of a given area
Testing trainee, BPL SANYO Ltd, Bangalore, India, 2003-2005
Implementation of a Patch Panel antenna which is used to receive signal from satellite
Tested RF signal strength for a Patch Panel antenna with the help of a Spectrum Analyzer
References
Available upon request