Customer Service Continuous Improvement
Resume:
Christopher
Rhodes
Christopher Rhodes
Houston, TX 77083
**************@*****.***
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Summary of Qualifications
Highly experienced customer service professional seeking work in an environment that will challenge me further while also allowing me to contribute to the growth and success of the organization. Dedicated to continuous improvement in the face of rapidly evolving markets. Maintains composure in a fast paced environment. Possesses the willingness to learn and picks up on new concepts in a timely manner.
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Core Competencies
● Superior verbal and written communication skills
● Exceptional attention to detail
● Trusted key holder
● MS Windows proficient
● Client account management
● Conflict resolution
● Analytical and critical thinker
● Sales expertise
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Professional Experience
Page Parkes Center of Modeling - Lead Photographer March 2014 -December 2016, HOUSTON, TX
● Directed and governed subjects in accordance with personal taste and the vision of clients while overseeing all aspects of pre/post production.
● Ascertained exactly what purchases were needed for each project and stayed within a fixed budget.
● Personally maintained high quality business relationships with consumers and third party vendors.
● Negotiated rates and drew up specifically tailored contracts for every client.
Freebirds World Burrito - Assistant GM/Grill Chef December 2010 - February 2014, HOUSTON, TX
● Managed kitchen staff by recruiting, interviewing, hiring, and training new employees on proper workflow procedures.
● Ensured that food was properly stored, prepared, and cooked by regulating the temperature of freezers, fryers, ovens, and grills.
● Controlled costs and expenditures through detailed analysis of appropriate purchasing and inventory.
● Prepared weekly work schedules and assigned specific duties based on the strengths and weaknesses of team members.
● Investigated and resolved customer inquiries and complaints in an empathetic manner.
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Education
University of Houston / Bachelor of Arts in Photography August 2013 - Present, HOUSTON, TX
Expected to graduate in May of 2017
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