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Customer Service Information Technology

Location:
Canada
Posted:
February 22, 2017

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Resume:

Monika Patel

**, ******** ********, ********, **, L6R 0H1

647-***-**** acyyj9@r.postjobfree.com

Skills

Work well under pressure and consistently meet deadlines with minimal supervision

Good communication and listening skills.

Fluent in English, Hindi, Gujarati and Punjabi

Effectively communicate with team members in positive and friendly manner

Learn new technologies quickly and easily

Excellent organizational and time management skills so that work is completed on time

Ability to turn, twist and stand to carry out job functions

Technical Skills

Create and code basic applications using Java, .Net, SQL and Android Programming language

Create and design websites using HTML, CSS and JavaScript

Troubleshoot hardware issues for both laptops and desktops

Able to research and implement technical solutions to hardware and software problem

Education

Information Technology Solutions Sep, 2016 – Present

Humber Institute of Technology and Advance Learning – Toronto, ON

Expected Graduation: Sept 2018

Bachelors in Information Technology April, 2012 – June, 2016

Gujarat Technological University, India

Academic Project: Result Analysis and Management

Language of Implementation: HTML, CSS, JavaScript, PHP

Description: Result Analysis and Management is a web based application intended for students and college authority. It would make searching, viewing and generating performance reports easier and speed up the result management process.

Work Experience

Computer Technician June, 2016 – August, 2016

Patel computers, Gujarat, India

Worked part time in family business to fix hardware and software problems for customers

Provide friendly, efficient customer service

Extensive knowledge of various products to help customers find what they need

Volunteer Experience

International Technical Festival May, 2015

A D Patel Institute, Anand, Gujarat, India

Volunteered in management committee of ‘Technical Quiz’ based event.

Managed the participants of the Techfest.

Assisted in daily operations of event

REFERENCES AVAILABLE UPON REQUEST



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