Business Analyst

Lisa Shah

● Hoboken NJ ***** ● 732-***-**** ***********@*****.***

Business Analyst with SIX+ years of experience with in-depth knowledge of SDLC (Software Development Life Cycle) and development practices

Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and testing various methodologies

Diverse experience in Retail, Banking and Financial Services

Well acquainted with Workflows and UML (Unified Modeling Language)

Actively used Joint Requirement Planning (JRP), Joint Application Development (JAD) sessions for requirements gathering and brainstorming ideas

Multi-Tasking and Organizational Aptitudes, with proven experience in Development and Implementation of Strategies

Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis

Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix (RTM)

Goal oriented, systematic planner, effective in managing project priorities and multitasking

Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation

Experience in end-to-end testing, UAT (User Acceptance Test) and user training for customers

Highly motivated team player with excellent Interpersonal and Customer Relational Skills

TECHNICAL SKILLS

Business Modeling Tools

Rational Enterprise Suite, Visio, UML, Share Point, Microsoft Office

Microsoft Tools

MS Outlook, MS Visio 2007, MS Word, MS Excel, MS Access, MS PowerPoint

Financial Systems

Bloomberg, Reuters 3000 Xtra, Capital IQ

Project Methodologies

Rational Unified Process (RUP), Agile, Waterfall

Operating System

Windows 95/NT/2000/XP, MAC

Reporting Tools

Business Objects, Crystal Reports

PROFESSIONAL EXPERIENCE

Knight Capital New Jersey April 2013 - Present

Business Analyst

Sentinel is a real-time system for monitoring firm-wide market, credit, and operational risk. This integrated risk framework consolidates and streamlines information associated with firm risk to enable more accurate and quicker issue resolution. It is web based in-house system which uses combination of factor data supplied by MSCI Barra and internal modeling to calculate risk exposures.

Roles & Responsibilities:

Gathered requirements from business, analyzed existing systems and prepared functional design documents

Channeling Gap analysis to understand new business model and additional functionalities to be incorporated into the new application

Conducting JAD with subject matter experts, stakeholders and other management teams as a part of requirements elicitation and in the finalization of the Business Requirement Document

Enhancing and reengineering Business Requirements into Functional Requirements Specification Document using UML and MS Visio

Provided project support in scheduling/facilitating meetings, creating agenda, and recording meeting notes and following up on action items

Conducting functional walkthroughs, User Acceptance Testing (UAT) sessions, and assisted the development of User Manuals for customers

Working with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project

Actively involved in walkthroughs and meetings with Project Team to discuss related business and project issues

Working with the QA team for requirements clarification and to analyze the test results of the application

Creating functional and technical presentations for management and training workshop for end users

Assisting the Corporate Risk team with production support on all the applications as well as enhancements and upgrades

Assisting project manager on defining and implementing operational strategies across the technical team

Provided support to the business during User Acceptance Testing (UAT)

Provided key input in working with users in defining project and system requirements

Streamlined clerical work processes and mapped then into the new system

Developed project plans and managed project scope

Environment: MS Office Suite (Word, Excel, Outlook, PowerPoint), MS Visio, MySQL, and UML.

Disney Florida April 2010 – March 2013

Business Analyst

Project: Property Management System is a booking system of record for reservations for Walt Disney World. Its multi-user web based application which allows thousands of clients to make reservations across multiple resorts with in Disney. Reservation, Accounting, Pricing and Groups Management are core components of booking system. The project was to migrate existing system to web based application.

Roles & Responsibilities:

Acted as a liaison between stakeholders, business users, clients and managers that have a business problem to gather requirements

Conducted JAD sessions for requirement, feasibility and risk analysis with various stakeholders, including designers, developers, QA and management to identify critical and high risk areas of the application

Interfaced with stake holders and facilitated communication between client and the IT department

Involved in creating targeted questionnaires and interviews for SME’s, clients and business users to gather requirements

Involved in Feasibility and Risk Analysis to identify the business critical and high-risk areas of the application

Created functional requirement documents for the impacting projects

Performed criteria table updates for each project

Worked extensively with MS Excel and MS access

Developed test plans with QA team and helped to develop test cases for system testing, Integration testing and performance testing

Created UAT plans with several test cases for each project to ensure that the system runs smoothly after the proposed enhancements or changes have been made

Reviewed test results and coordinated with testing and development team to correct the issues

Developed timelines for project delivery, and managed projects/resources

Responsible for preparing Business Requirement Document (BRD) and then translating into functional specifications and test plans. Closely coordinated with both business users and developers for arriving at a mutually acceptable solution

Documented and delivered Functional Specification Document to the project team

Used MS Project to manage schedules, deadlines and resources and collaborate on the project

Interacting with the developers on resolving the reported bugs and various technical issues

Assisted the QA team in designing the Test Plan and Test Cases for User Acceptance testing

Worked with developers to develop and document technical specifications of system document

Developed customized Documentation templates and status reports in MS Word, MS Excel for the entire Testing team

Created technical and non-technical presentations to management and training workshop for end users

Environment: MS Office Suite (Word, Excel, Outlook, PowerPoint), MS Visio, MySQL, and UML

Standard Chartered Capital Markets, India September 2007 – August 2009

Assistant Manager – Investment Banking

Accountable for sourcing, execution and marketing of Equity capital raising transactions. Develop and retain business relationships by uncovering, understanding, and acting upon financial cues to meet client needs

Roles & Responsibilities:

Responsible for evaluating and identifying potential clients

Involved in preliminary company and industry analysis, Promoter meetings, pitch book presentations and financial valuation discussions for IPOs, advisory services

Provided Pre-raising advisory services including timing, structuring and statutory requirements for launching a public issue and private equity placement

Coordinated with clients and financial institutions on trading and fundraising initiatives

Participated in quarterly and annual investor meetings for understanding the strategic initiatives of corporations

Actively involved in Documentation Management Implementation to organize and facilitate creation of the offer document (Initial Public Offer, Rights Issue, Buy Back of Shares, Open Offer) and private placement memorandum

Maintained established relationships with regulatory agencies viz. Securities and Exchange Board of India, Bombay Stock Exchange, National Stock Exchange of India Ltd

Produced systematic work programs to ensure smooth delivery from other intermediaries

Built strong relationships by selling solutions and providing sales assistance and through 1-on-1 meetings with key clients with Investors and high net worth individuals

IDBI Capital Market Services Limited, India June 2005 – September - 2007

Associate – Investment Banker

Accounted for quality assurance of the final deliverable, liaison with internal teams, regulatory agencies and client interfacing

Roles & Responsibilities:

Increased client transaction by identifying and cultivating new business relationship resulting in 3 promotions in less than 2 years

Designed financial models to assess equity financing alternatives for clients

Provided advice and financial solutions based on client’s financial objectives and goals

Initiated relationships with foreign institutional investors based in Singapore, Hong Kong, UK and Middle East

Performed comparative and cash flow analysis on target companies

Developed financial and valuation models (DCF, NAV Analysis and Comparable Companies’ Multiples Analysis)

Executed Equity Capital and Private Equity transactions

Analyzed the trends in Investment Banking arena

EDUCATION

MBA, LLAM, India

Masters of Commerce, University of Mumbai, India

Bachelor of Commerce, University of Mumbai, India

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