Procurement
Resume:
Kelli R Swan
San Antonio TX *****
********@*****.***
OBJECTIVE
Seeking an opportunity where my experience can be utilized efficiently. Excellent negotiating skills, ability to defuse potential issues, and quality customer service skills. Ability to implement decisions and set priorities to achieve long term goals.
WORK HISTORY
BME San Antonio TX 11/2016-
Purchasing Assistant
Identify vendors and prepare purchase orders for manufacturing department
Monitor outstanding purchase orders for delivery timeline
Organize and track component inventory
Prepare manufacturing lots by assembling components
Reconcile component inventory each month
KCI USA San ANTONIO TX 10/2012 - 5/2016
Procurement Coordinator
•Demonstrated recent purchasing experience in fast pace business environment.
•Research and resolve problems with minimum directions.
•Buyer for Goods and Services.
•Maintain superior level of accuracy while creating and verifying purchase orders.
•Established and managing contracts with suppliers.
•Reviewed requisitions in Oracle.
•Ability to learn policies and procedures in procurement.
•Strong Organizational skills.
•Backup support for Buyers and Purchasing managers.
•Evaluated and improved processes to effectively fulfill purchase orders.
•Established relationship with new vendors; maintained and built upon existing vendor relationships.
•Ensured vendor invoices are documented and processed in a timely manner.
•Fulfilled various administrative duties.
•Verified if invoices should be paid and resolved receipt and invoice end.
•Request to pay
•Processed Spend Reports, Cost Savings & Process Reports
•TSS Separation
West Telemarketing Universal City TX 2/2012 - 5/2012
Customer Service
•Keep records of customer interactions or transactions, recording details of inquires, complaints or comments, as well as action taken.
•Resolve customers’ service or billing complaints by preforming activities such as exchanging merchandise, refunding money, or adjusting bills.
•Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
St. Philips San Antonio TX 5/2010 - 1/2012
Administrative Assistant
•Use computers for various applications, such as database management or word processing.
•Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs.
•Make Copies of correspondence or other printed material.
ALLIANCE DATA Dallas TX 10/2006 - 3/2008
Customer Service Specialist
•Determine charges for services requested, collect deposits or payments, or arrange for billing.
•Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
•Solicit sales of new or additional service or products
•Confer with customers buy telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
EDUCATION
ST.PHILIPS College San Antonio 2014- Currently
Business Administration
COMPUTER SKILLS
•Database Software (Oracle, Access, etc)
•Fishbowl
•Data Entry Terminal
•Spreadsheet Software (Excel)
• MS Office
ADDITIONAL COMPUTER SKILLS:
4 YEARS EXPERIENCE WITH ORACLE
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