Customer Service Manager
Resume:
CHRISTOPHER JACK
**** *. **** #**, *******, Texas 77098
********@*****.*** / 713-***-****
OBJECTIVE
Seeking to contribute training and acquire skills within an administrative role.
SKILLS & ABILITIES
•Supervisory Experience & Excellent Customer Skills
•Provide Software Support Services on demand (Problem Analysis, Diagnoses and Repair) to clients
•Advanced Skills in MS Office (Outlook, Word, Excel, PowerPoint)
•Strong Communication, Persuasion, Attention to Detail Skills. Complete in Managing Conflict Resolution
•Hardware – Installation, Configuration, Upgrades, Troubleshooting, and Repair of Intel or AMD Personal computers, and Wireless Routers, Wireless Network Cards, and Wireless Antennas
•Internet/Intranet Services - Installation, Configuration, Troubleshooting, and Repair or Windows, IP Security, TCP/IP Addressing and SUB netting, Wireless security, Server Remote Desktop, Remote Assistance
•Basic Analog/Digital Electronics
EXPERIENCE
Replenishment, Bed Bath & Beyond
05/2012- 06/2015
Overnight Stoker: Responsible for receiving merchandise and pogging items into store system, unloading or unpacking items for store organization, merchandise labeling & pricing, organize within designated shelves & sections, help customers place orders in store & online, assist with store remodels and section rearranging, build & place fixtures
Cashier, Collina’s Italian Cafe
07/2015– 12/2015
Maintained a balanced register, replenish inventory for necessary items & materials, greet and service guest upon arrival, multitask keeping records of sales inside & for Take-out items for driver deliveries, online orders, & walk-in guest
FOH(Front Of The House)Host Trainer/Host/Take-Out, California Pizza Kitchen
03/2011 – 11/201014
Trained employees on area work duties, assist manager with immediate actions when dealing with customer service, greet & seat guest appropriately according to arrangements or request, maintain a tidy work space at work post & guest accessible areas, prepare restaurant for the following shift.
EDUCATION
San Jacinto College, Houston, TX
Bachelor Degree Of Computer Engineering
Graduation Date: June 2018
CHRISTOPHER JACK
1756 W. Main #12, Houston, Texas 77098
********@*****.*** / 713-***-****
REFERENCES
Gregg Reed, Project Manager, SME at Hardgrove Firm
Luis Morales, Programs, Media & Special Events Coordinator at BEAR…BE A Resource for CPS Kids
Edward Flauntes, Property Manager & Real Estate Specialist
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