Technical Support Marketing

John Anthony Ballah

***** ****** **.~ Houston, Tx 77070

832-***-**** John .******@*****.***

Summary:

Dedicated individual who motivates others by leading by example, with high production rate & a drive for success. Looking to grow in leadership & knowledge, interact & share with team members and colleagues, developing wold class solutions to real wold challenges along the way.

Education:

2009- Cypress Creek Senior High (Graduated)

2017- Blinn Junior College- Business Marketing. (Did not graduate)

Hola Club Member

Drama Club

Currently in pursue of a degree in Business Marketing.

Skills:

Two years experience as a server Test Technician for Hewlett Packard (National Emplyment Hiring Agency)- Flashed Servers for Customer Operation (Custom Ops) as well as fixed failures if one were to occur on the work field. Also served as team lead.

2 Years of experience as a Technical Support Representative for Amcrest Technologies LLC.

Exeptional computer skills with knowleedge for analyzing reports in excel or building power pint presentations.

Ability to adapt & learn on the fly.

Ability to prioritize work load.

Work Experience :

National Employment Hiring Agency

-Employed at "Hewlett Packard" temporarily as a Test Technician.

- Team lead as well as trainded new hires

-Softwares- Remus, Shopfloor, Power Point

Kroger

Amcrest Technologies LLC.

- Technical Support Representitive

*100-125 Emails daily

*Also branchd out to Marketing, Sales, and handled GPS tracker acct. (GL300)

-Softwares/Programs- Zendesk, Help Scout, Google Docs, Google Sheets/Drive.

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